Outpatients Admin Supervisor — Patient Access & Scheduling

NSW Health; Kingswood; On-site; AUD 82,000 - 84,000; Full time

Benefits offered by this job

Salary Packaging

Novated Leasing

Education opportunities

Employee Assistance Program

Fitness Passport

Job summary

Nepean Blue Mountains Local Health District is seeking an Outpatients Clerical Coordinator at Nepean Hospital to coordinate administrative resources, manage clinic scheduling, and ensure data quality in patient administration systems.

You will support referral pathways, waiting lists, billing processes, and collaborate with clinicians and managers to improve service delivery; a relevant health administration qualification is required.

Qualifications

• Certificate III/IV in Health Administration or equivalent experience in healthcare administration.
• Experience supervising and coordinating administrative staff in a busy healthcare setting.
• Experience in outpatient service management including clinic scheduling, referrals, waiting lists, patient administration and billing.

Responsibilities

• Coordinate administrative resources and optimise clinic operations.
• Maintain high data quality and ensure NSW Health compliance.
• Support referral pathways, waiting lists and patient administration systems.
• Assist with billing processes and revenue integrity.

Skills

Staff supervision

Clinic scheduling

Patient administration

Billing processes

Problem-solving

Communication

Organisational skills

Education

Certificate III/IV in Health Administration or Business Administration

Tools

iPM

Microsoft Office

Job description

Nepean Blue Mountains Local Health District is seeking an Outpatients Clerical Coordinator at Nepean Hospital to coordinate administrative resources, manage clinic scheduling, and ensure data quality in patient administration systems.

You will support referral pathways, waiting lists, billing processes, and collaborate with clinicians and managers to improve service delivery; a relevant health administration qualification is required.