Outpatient Admin & Scheduling Specialist (Part-Time)

the original; Sydney; On-site; AUD 51,000 - 53,000; Part time

Benefits offered by this job

On-site gym

Cafés on-site

Green spaces

Job summary

Western Sydney Local Health District is seeking an Administration Officer to support outpatient services at Westmead Hospital. The role involves high-level clerical, reception and customer service tasks in a fast-paced environment.

You will handle patient bookings, registrations and waitlists, assist with Medicare processes and maintain documentation in line with district policies. A supportive team and wellbeing initiatives are provided.

Qualifications

• Experience in customer-facing administrative roles.
• Proficiency in clerical and data-entry tasks.
• Excellent communication and organisational skills.

Responsibilities

• Manage patient appointments, registrations, waitlists and clinic bookings.
• Provide professional reception services and respond to patient and stakeholder enquiries.
• Support Medicare bulk billing and revenue-related administrative processes.
• Coordinate administrative systems, records and office communications per LHD policies.
• Contribute to service improvement and staff training as required.

Skills

Customer service

Reception duties

Clerical tasks

Attention to detail

Job description

Western Sydney Local Health District is seeking an Administration Officer to support outpatient services at Westmead Hospital. The role involves high-level clerical, reception and customer service tasks in a fast-paced environment.

You will handle patient bookings, registrations and waitlists, assist with Medicare processes and maintain documentation in line with district policies. A supportive team and wellbeing initiatives are provided.