OTR Millicent - Console Operator

OTR; City of Mount Gambier; On-site; AUD 32,000 - 39,000; Full time

Benefits offered by this job

Fuel discount

Paid parental leave

Recognition program

Health and wellbeing programs

Leadership training

Community impact

Job summary

OTR is seeking a Console Operator to deliver outstanding customer service while keeping the store clean, stocked and welcoming for guests. The role suits a fast-paced environment where multitasking and time management are essential.

You’ll join a team under Viva Energy Retail, with opportunities to learn about a wide range of products, promotions and services. Flexible hours including late nights, early mornings and weekends are required.

Qualifications

• Outstanding customer service
• Comfortable working alone and in a team
• Able to stand for long periods and perform moderate to heavy lifting
• Flexible availability (late nights, early mornings, weekends)
• Willing to learn and promote products and specials

Responsibilities

• Provide excellent customer experiences and ensure the store is clean, stocked, and welcoming for guests
• Handle fast-paced tasks and multi-task to maintain service quality
• Support product knowledge and promotions to customers

Job description

OTR - Console Operator

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Console Operator, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. At OTR, we pride ourselves on our multiple food offerings and the best barista coffee you’ll ever taste.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Some Perks of Joining the Team

• 10% off fuel and eligible in-store purchases
• Paid parental leave for eligible team members
• Recognition and rewards for career milestones
• Access to health, wellbeing and employee support programs
• Opportunities to develop your skills and grow your career across Viva Energy Retail's network of brands and leadership training
• part of a business that serves local communities across Australia

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.