OTR Doonside - Console Operator

OTR; Blacktown; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Team member offers and discounts

Barista coffee training

Step Up Incentive Program – up to 8x 1

Broad career development opportunities

Job summary

OTR is seeking a Console Operator to deliver great customer experiences in a fast-paced retail environment. You will keep the store clean, stocked and welcoming for guests while balancing multi-tasking and time management.

The role suits individuals comfortable working solo or in a team, with the ability to stand for long periods, lift as required, and cover flexible hours including late nights, early mornings and weekends. Barista coffee training is provided.

Qualifications

• Deliver outstanding customer service and assist guests.
• Capable of working alone or in a team.
• Ability to stand for long periods and perform moderate lifting.
• Flexibility to work late nights, early mornings and weekends.

Responsibilities

• Provide fast, friendly service at the console.
• Maintain store cleanliness and stock levels.
• Promote products and specials to guests.

Skills

Customer service excellence

Team player

Time management

Physical stamina

Job description

OTR - Console Operator

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Console Operator, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. At OTR, we pride ourselves on our multiple food offerings and the best barista coffee you’ll ever taste.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
• Broad career development opportunities across our global network

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

OTR is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.