Optical Dispenser - City Optics

ProVision Eye Care Pty Ltd; Penrith City Council; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Free glasses credit annually

50% discount for family and friends

No pushy sales targets

Job summary

City Optics is seeking an experienced Optical Dispenser to join our Penrith & Nepean practices, 4-5 days a week. Flexibility to work across sites is valued. Availability for Thursday evenings and one weekend day is preferred but not essential.

You will dispense eyewear, perform fittings and aftercare, and support patients through their eyewear journey with a focus on quality care over sales targets.

Qualifications

• Experience in optical dispensing is required.
• Strong communication and patient service skills.
• Ability to work independently and as part of a team.
• No sales targets pressure; patient care prioritized.

Responsibilities

• Optical dispensing, including frame and lens selection.
• Fittings, adjustments, repairs and aftercare.
• Supporting patients throughout their eyewear journey.
• General practice and administration duties.
• Working alongside the Optometrists and wider practice team.
• Contributing to the smooth day-to-day running of the practice.
• Opportunity to be involved in in-house edging and Tonoref pretesting.

Skills

Optical dispensing

Patient service

Team collaboration

Independence

Communication

Tools

Tonoref pretesting

Job description

Optical Dispenser - 4-5 Days

City Optics - Penrith & Nepean, NSW - $60,000-$75,000 + super

Experienced in optical dispensing and looking for a role where good patient care matters more than sales targets?

City Optics has been caring for the local community for more than 30 years, with a focus on making quality eyewear accessible without compromising on service or experience.

We’re looking for an experienced Optical Dispenser to join the team across 4-5 days per week. Flexibility to work across both the Penrith and Nepean practices would be highly regarded, with the individual working arrangement to be discussed.

Availability for Thursday evenings and one weekend day is preferred, but not essential.

The role

You’ll bring your dispensing experience to an established practice where you can get on with what you do well - helping patients find the right optical solution and providing knowledgeable, genuine service.

Your role will include:

• Optical dispensing, including frame and lens selection
• Fittings, adjustments, repairs and aftercare
• Supporting patients throughout their eyewear journey
• General practice and administration duties
• Working alongside the Optometrists and wider practice team
• Contributing to the smooth day-to-day running of the practice

There’s also the opportunity to be involved in in-house edging and Tonoref pretesting, depending on your experience.

For someone bringing broader leadership or practice operations experience, there may also be scope to take on additional 2IC responsibilities.

Why City Optics?

• No pushy sales targets or KPIs
• Free glasses credit annually
• 50% discount for family and friends
• Established practice with a loyal local patient base

About you

We’re looking for someone who already knows their way around an optical practice and can confidently contribute from the outset.

You’ll bring:

• Previous optical dispensing experience
• Confidence with frames, lenses, fittings and adjustments
• Strong communication and patient service skills
• The ability to work independently and as part of a team
• A reliable, organised and practical approach

If you know optics, enjoy working with patients and want a role where your experience can be put to good use, City Optics offers an established practice without the pressure of sales-driven KPIs.