Optical Dispenser And Keyholder - Rouse Hill

Oscar Wylee Pty Ltd.; Sydney; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Free prescription glasses every 6 mo

Family & Friends discounts twice a y

Professional development

Coaching and leadership pathways

Part of international network across 3

Job summary

Oscar Wylee is seeking an experienced Optical Dispenser at our Rouse Hill store to join our growing international brand. You will dispense lenses and frames, offer personalised eyewear advice, and help customers select frames that fit their style and optical needs.

As part of a supportive team, you will continue developing your optical knowledge and pursue career growth within a global company. Permanent full-time role with opportunities for leadership as you progress.

Qualifications

• 1+ years' experience in optical industry or 2+ years' retail sales experience.
• Permanent full-time opportunity.
• Reliable with store opening/closing responsibilities.
• Good attention to detail and basic math skills.
• Confident, proactive and clear communication.

Responsibilities

• Provide eyewear styling and optical advice tailored to each customer.
• Dispense lenses and frames based on prescriptions from Optometrists.
• Help customers select frames that suit style, lifestyle and needs.
• Build genuine relationships with patients and create repeat visits.
• Support store and customer service outcomes.

Skills

Optical dispensing

Customer service

Eyewear styling

Job description

At Oscar Wylee Rouse Hill, we're looking for an experienced Optical Dispenser to join our team in a permanent full-time role.

The Optical Dispenser role brings together fashion, healthcare and customer service. You'll provide personalised eyewear advice, support patients with their optical needs and help customers find frames that complement their personal style while providing the vision they need.

You'll work alongside a supportive team of retail and optometry professionals while continuing to develop your optical knowledge and build your career with a growing international brand.

What You'll Be Doing

• Provide outstanding eyewear styling and optical advice tailored to each customer
• Dispense lenses and frames based on prescriptions provided by our Optometrists
• Help customers select frames that suit their style, lifestyle and optical needs
• Build genuine relationships with patients and create an experience that keeps them coming back
• Support the team in delivering strong store and customer service outcomes
• Assist with daily store operations, including opening and closing procedures
• Continue developing your knowledge of frames, lenses and optical dispensing

About You

We're looking for someone who:

• Has 1+ years' experience in the optical industry, or 2+ years' retail sales experience
• Is looking for a permanent full-time opportunity
• Is reliable and comfortable with store opening and closing responsibilities
• Has strong attention to detail and basic mathematical skills
• Is confident, proactive and communicates clearly
• Enjoys building trusting relationships with customers and teammates
• Brings a positive, friendly approach and takes pride in delivering excellent service
• Is interested in developing their optical knowledge and retail career

Perks

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year
• Develop your knowledge of eyewear, lenses and frame styling
• Work with a supportive and experienced team focused on coaching and development
• Build your career with opportunities to progress into leadership and management roles
• Be part of a growing international network across Australia, New Zealand and Canada

Work at Rouse Hill

Our store is located within Rouse Hill Town Centre, just a short walk from Rouse Hill Metro Station and with convenient parking available within the centre.

With a wide range of retail, dining and entertainment options, Rouse Hill Town Centre offers a lively and convenient environment to work in.

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand and Canada, employing more than 1,000 team members worldwide.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We're committed to providing exceptional patient care, affordable products and meaningful career opportunities for our people.