Optical Dispenser and Keyholder - Northlakes

Oscar Wylee Pty Ltd.; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free glasses

Family discounts

Prime location

Parking access

Team coaching

Career growth

Job summary

Oscar Wylee in Brisbane is seeking an Optical Dispenser to blend fashion retail with healthcare, delivering personalised eye care and eyewear styling advice to every patient who enters the store.

You will dispense lenses and frames based on prescriptions from our Optometrists, build trusted relationships with customers, and help with opening and closing procedures in a fast-paced team environment at Westfield North Lakes.

Qualifications

• Experience in optical retail or eyewear customer service.
• Ability to measure, frame and dispense per prescription.
• Strong numeric skills for basic calculations.

Responsibilities

• Provide eye care and eyewear styling advice to patients.
• Dispense lenses and frames based on prescriptions.
• Build relationships with patients and encourage repeat visits.
• Assist with opening and closing procedures daily.

Skills

Eye care experience

Retail sales

Attention to detail

Communication skills

Education

Optical retail training

Job description

The Optical Dispenser role seamlessly blends together fashion retail and healthcare. The diverse responsibilities of the role involve:

You and the team will look closely with our experienced Store Partner, gaining valuable commercial and operational experience. Our store is involved in our joint venture partnership, where we have had the opportunity to work alongside exceptional business leaders who have joined Oscar Wylee as part owners of our stores.

• Providing outstanding eye care and eyewear styling advice tailored to each patient and potential clientele who enter the store.
• Dispensing lenses and frames based on the prescription of each patient, provided by our Optometrists.
• Building meaningful and affirming relationships with our patients- give them a reason to visit us again!
• Assisting with the opening and closing procedures everyday.

About You

• 1+ years experience in the optical industry, or 2+ years retail sales experience
• Reliable with previous experience in store opening/closing duties
• Strong attention to detail with basic mathematical skills
• A confident, clear and proactive worker with strong communication skills
• Capable of building trusting and respectful relationships with co-workers and customers alike
• A go-getter with a positive and friendly manner, ready to provide customers with outstanding service!

Perks

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our modern store at Westfield North Lakes, conveniently located near IKEA. Enjoy 3 hours of free parking or an easy 10-minute walk from Mango Hill Train Station, making it easily accessible for team members travelling from North Lakes and surrounding suburbs. Check out our store page here!
• Work with a supportive and energic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear, including styling with our wide variety of frames!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Westfield North Lakes offers a vibrant mix of fashion retailers, cafés, restaurants, and entertainment, creating a dynamic workplace environment. After your shift, you can enjoy a meal, browse the shops, or relax in the nearby dining and leisure precinct.

We design our eyewear in‑house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We're committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.