Optical Assistant: Grow Your Eye-Care Retail Career

Specsavers Pty. Ltd.; Adelaide; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Two free pairs of glasses per year

Birthday leave

Volunteer leave

Specsavers Perks App

Job summary

Specsavers Pty. Ltd. in Adelaide is seeking an Optical Assistant to support customers through the eye-care journey, from greeting and booking to dispensing glasses with tailored lens options.

You will assist with pre-testing and help Optometrists deliver efficient appointments, while providing exceptional customer service. The role offers full-time hours, strong training, and pathways to Cert IV Optical Dispensing with full funding.

Qualifications

• You excel in providing friendly, helpful customer service.
• Strong communication with customers to understand needs.
• Able to thrive in a fast-paced retail setting.
• Capable of building rapport with diverse customers.

Responsibilities

• Greet, guide and book customers to ensure smooth visits.
• Support pre-testing and assist Optometrists for efficient appointments.
• Dispense glasses with appropriate lens options for customers.
• Act as a Customer Experience Champion to leave customers satisfied.

Skills

Customer service

Communication

Fast-paced environment

Rapport building

Education

Cert IV Optical Dispensing

Job description

Specsavers Pty. Ltd. in Adelaide is seeking an Optical Assistant to support customers through the eye-care journey, from greeting and booking to dispensing glasses with tailored lens options.

You will assist with pre-testing and help Optometrists deliver efficient appointments, while providing exceptional customer service. The role offers full-time hours, strong training, and pathways to Cert IV Optical Dispensing with full funding.