Optical Assistant: Customer Service & Frame Stylist

Oscar Wylee Pty Ltd.; Burwood; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Free prescription glasses every 6mo

Family & Friends discounts twice ayear

Training in eyewear styling and tech

Career progression opportunities

Convenient Westfield Burwood location

Job summary

Oscar Wylee is seeking an Optical Assistant to deliver outstanding customer service in a fast-paced retail setting at Westfield Burwood. You will identify eyewear needs, provide frame recommendations, and support customers through a seamless shopping experience.

Join a lively, empowered team with opportunities for growth, training in eyewear styling, and a clear path for advancement within the company.

Qualifications

• Strong background in fast-paced retail settings.
• Excellent communication skills - direct and easy for customers to understand.
• Highly motivated and proactive, ready to take initiative to ensure customers leave the store happy.
• A people person, ready to offer assistance with an approachable and empathetic manner.
• Flexible to work late evening and weekends.

Responsibilities

• Actively engaging with customers to identify eyewear needs and deliver top-notch service; aim to exceed sales targets.
• Provide expert recommendations and eyewear styling advice to customers, ensuring the best frames for them.
• Bring a positive, energetic presence to the store and ensure customer queries are met.
• Offer support to fellow team members and contribute to a harmonious, supportive work environment.

Skills

Retail experience

Communication skills

Proactive attitude

People skills

Flexible hours

Job description

Oscar Wylee is seeking an Optical Assistant to deliver outstanding customer service in a fast-paced retail setting at Westfield Burwood. You will identify eyewear needs, provide frame recommendations, and support customers through a seamless shopping experience.

Join a lively, empowered team with opportunities for growth, training in eyewear styling, and a clear path for advancement within the company.