Operations Transformation Manager

PwC; Brisbane; On-site; AUD 140,000 - 220,000; Full time

Job summary

PwC Australia is seeking an Operations Transformation Manager to lead end-to-end delivery of large-scale programs that optimise operations across energy, utilities, mining, and related sectors. You will coordinate cross-functional teams, drive diagnostics, design operating models, and define client strategies.

The role emphasizes data-driven decision making, stakeholder engagement, and change management to achieve measurable outcomes.

Qualifications

• Background in consulting, continuous improvement, or project delivery.
• Experience leading large-scale, multi-workstream transformation programs.
• Ability to act as trusted advisor to senior stakeholders.
• Experience in people leadership, including coaching and performance management.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Lead end-to-end delivery of large-scale operations transformation programs, coordinating cross-functional teams and aligning stakeholders on scope, milestones, and success metrics.
• Diagnostics by undertaking process analysis, formulating insights, and delivering high-quality outcomes.
• Design and implementation of operating models.
• Define client strategies and process improvement initiatives.
• Crafting client-ready deliverables and presentations.
• Manage day-to-day project operations across multiple workstreams.
• Lead, coach and develop team members; assigning work and providing feedback.
• Partner with stakeholders to make data-driven decisions.
• Support business development by contributing to proposals, statements of work and pitch materials.
• Drive change management and adoption, including stakeholder engagement, communications and post implementation support.

Skills

Consulting background

Continuous improvement

Project delivery

Leadership

Stakeholder engagement

Analytical thinking

Change management

Job description

Your expertise can shape better outcomes for communities, businesses, and the people who rely on them. As an Operations Transformation Manager, you’ll play a vital role in pioneering innovative solutions that optimise operations, enhance efficiency, and drive sustainable business transformation. Your industry focus will be aligned to growing our Energy, Utilities and Mining practices.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health, giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.

What you’ll do:

Lead end to end delivery of large-scale operations transformation programs, coordinating cross-functional teams and aligning stakeholders on scope, milestones, and success metrics

Conduct diagnostics by undertaking process analysis, formulating insights, and delivering high-quality outcomes

Design and implementation of operating models

Define client strategies and process improvement initiatives

Crafting client-ready deliverables and presentations

Manage day-to-day project operations across multiple workstreams

Lead, coach and develop team members; assigning work and providing feedback

Partner with stakeholders to make data-driven decisions

Support business development by contributing to proposals, statements of work and pitch materials

Drive change management and adoption, including stakeholder engagement, communications and post implementation support

What we’re looking for:

Demonstrated background in consulting, continuous improvement, or project delivery experience, ideally within the mining, energy, utilities or resources sector

Proven experience leading and managing large-scale, multi-workstream transformation programs for major clients from strategy through to implementation

Ability to act as a trusted advisor, understanding client needs, tailoring solutions and influencing senior stakeholders

Experience in people leadership, including coaching, performance management and day-to-day team coordination across projects

Exceptional communication and stakeholder engagement skills

Strong analytical and problem-solving capability, using data to diagnose and translate insights into practical and measurable outcomes

Adaptability and structures problem-solving skills to manage changing priorities and deliver in a fast-paced environment

Whatyou’llgain:

The opportunity to work with leading organisations andcutting-edgetechnology that challenge and expand yourexpertise.

Flexibilitymeans trusting you to choose when, where, and how you work—balancingwhat’sbest for you, your team, and your clients to grow and thrive together.

Clear paths for career progression supported by continuous learning and leadership development.

Generous leave entitlements including four weeks’ annual leave and float public holidays to support your work-life balance.

A world-class parental leave policy offering up to 26 weeks of leave forcaregivers, supporting your family and personal life.

We know thatperksare as important as your financial rewards. Explore all the benefits that PwC has to offerhere.

Ready to grow here and go further? Join PwC Australia as an Operations Transformation Manager and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic.We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.

We welcome applications from individuals seeking part-time arrangements.

No Agencies Please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.

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