Operations Team Leader

Marken Time Critical Express Limited; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

Marken Time Critical Express Limited in Adelaide is seeking an Operations Team Leader to manage day-to-day operations, coordinate across departments and external vendors, and serve as the main contact for drivers.

You will monitor bookings, movements and special instructions, oversee export and dispatch activities, and ensure compliance with international regulations. Strong leadership and analytical skills are essential in this fast-paced, global logistics environment.

Qualifications

• Minimum 5 years in operations leadership roles.
• Knowledge of international compliance & security regulations.
• Strong analytical and people-management skills.
• Ability to operate in a fast-paced logistics environment.
• Commitment to high professional ethical standards and diversity.

Responsibilities

• Export operations – creating SLI, labels and export pack for driver.
• Driver scheduling – overseeing the routing of jobs for drivers as needed.
• Dispatch – scanning freight and tracking, providing coverage for dispatch staff when they are on leave.
• Track and trace on shipments as required.
• Liaise with internal departments and external vendors.
• Oversee facility as required and ensure safety compliance for vehicles.
• Domestic bookings as required.
• Dealing with sub-contractors and vendors.
• Airline bookings and other arrangements.
• Singapore console counts – verify freight matches system.

Skills

Operations leadership

Analytical thinking

People management

Regulatory compliance

Dangerous Goods awareness

Cold chain experience

Job description

Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.

The Role:

The Operations Team Leader assists with the day to day running of the operations department, liaise between different internal departments and external vendors. This role will monitor and control bookings, movements, and special instructions and be the main point of contact for drivers, monitor POB, POD.

What you’ll do

Export operations –creating SLI, preparing labels and export pack for driver

Driver scheduling – overseeing the routing of jobs for drivers as needed

Dispatch - Scanning freight, accounting for freight Providing coverage for dispatch staff when they are on leave

Singapore console counts – physical freight matches the system

Problem solving – assisting supervisor with any discrepancies

Credo – Preparing and approving

Overseeing facility as required

Domestic bookings as required

Dealing with different departments on all facets of the business

Dealing with sub-contractors and vendors

Track and trace on shipments as required

Airline bookings and other arrangements

In conjunction with you manager, ensuring the company vans are serviced on a regular basis and are within a safe and working order.

What you’ll bring

5-year background and work experience in Operations

Knowledge on international compliance & security regulations

Strong analytical and leadership skills.

To operate in a fast-paced, community environment

Demonstrated commitment to high professional ethical standards and a diverse workplace

Excellent people manager, open to direction

Ability to challenge and debate issues of importance to the organization.

Ability to look at situations from several points of view

Dangerous Goods Qualified / DG Awareness (advantageous)

Cold chain, pharmaceutical & process driven background (advantageous)

You’ll work in a specialised, global logistics environment supporting critical clinical trials, with opportunities to collaborate internationally and build expertise in cold chain.

What can I earn as an Operations Team Leader