Operations Support Agent

FedEx; Ballarat; On-site; AUD 34,000 - 44,000; Full time

Job summary

FedEx Ballarat is seeking a depot operator to handle and sort freight, ensuring safety and timely movement. You will label, sort, and move consignments within the depot as part of a collaborative team to achieve efficient turnaround times.

The role requires secondary education, a LF Forklift (High Risk) Licence, and solid PC skills with Microsoft Office. You will participate in data entry, ramp and dispatch tasks, contributing to a reliable and safe operations culture.

Qualifications

• Proven ability to use Microsoft Office with accuracy.
• Strong interpersonal and problem-solving abilities.
• Demonstrated planning and organizational skills with attention to detail.
• Ability to work effectively in a team and maintain safety standards.
• Commitment to accurate data entry and routine depot operations.

Responsibilities

• Safely manages and moves consignments within the depot.
• Labels and sorts consignments to correct delivery areas with accuracy.
• Works with the team to ensure efficient turnaround times.
• Completes administrative and/or operational tasks for front-line operations (data entry, ramp, dispatch).
• Performs other duties as assigned.

Skills

MS Office

Interpersonal skills

Planning & organizing

Education

Secondary education or equivalent

Job description

Responsible for handling and sorting our freight with the highest safety standards, ensuring all shipments move seamlessly and in a timely manner.

• Safely manages and internally moves all consignments within our depot
• Labels and sorts consignments to the correct delivery area with high accuracy
• Works harmoniously and effectively as a team to ensure efficient turnaround time
• Ensures the completion of administrative and/or operational tasks for front-line operations, including data entry, ramp activities and dispatch activities
• Performs other duties as assigned

Secondary education or equivalent

LF Forklift (High Risk) Licence required

Knowledge, Skills and Abilities

• Working knowledge of Microsoft Office & PC
• Strong interpersonal and problem-solving skills
• Proven expertise in planning & organizing, with a strong accuracy & attention to detail

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.