Operations Supervisor Workforce Planning

Queensland Ambulance Service; Brisbane; On-site; AUD 110,000 - 140,000; Full time

Job summary

Queensland Ambulance Service in Spring Hill, QLD is seeking an Operations Supervisor to support the MetroWorkforce Planning Unit with real time operational resourcing and advice for effective ambulance service delivery.

The role requires strong leadership, coordination of pre-hospital care delivery, and a commitment to safety, staff welfare and ethical practices within a high-demand emergency service environment.

Qualifications

• Experience coordinating pre-hospital care in a busy emergency service environment.
• Ability to apply resource management principles to support high-quality patient care.
• Strong communication, negotiation, consultation and collaboration skills.

Responsibilities

• Provide high level supervision and advice to district and regional managers on real time operational resourcing for ambulance services.
• Lead and inspire teams within the MetroWorkforce Planning Unit to meet competing priorities with finite resources.
• Participate in shift work, on-call duties and overtime as required.

Skills

Pre-hospital coordination

Resource management

Communication skills

Stakeholder engagement

Job description

Operations Supervisor Workforce Planning

Queensland Ambulance Service - Spring Hill QLD

Join us and be part of a team that supports the delivery of high-quality ambulance services to the Queensland Community.

As the Operations Supervisor, you'll play a pivotal supervisory role within the MetroWorkforce Planning Unit by providing a high level of support and advice to district and regional managers regarding real time operational resourcing for effective ambulance service delivery to enhance patient and QAS Strategy outcomes.

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:

• Demonstrated capabilities and experience in managing the complex and diverse coordination of pre-hospital care delivery, within a demanding operational emergency service environment.
• Detailed knowledge and understanding of issues affecting the delivery of ambulance services and the proven ability to apply resource management principles to support the provision of high-quality pre-hospital patient care to the Queensland community.
• Demonstrated well-developed communication, negotiation, consultation and collaboration skills and the proven ability to build and maintain productive relationships with partners and key stakeholders, in particular, supervisors and District Directors.
• Demonstrated well-developed understanding of safety and staff welling principles and practical application in a dynamic environment.
• Proven ability to successfully lead and inspire diverse, professional teams in an environment of competing priorities and needs with finite resources.
• Demonstrated commitment to implement practices which promote a fair and ethical workplace, employment equity, cultural diversity and occupational health and safety.

Position may require participation in shift work (including weekends and public holidays), on-call duties and undertake overtime.