Operations Product Specialist - PWM

Kennards Hire; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Profit share bonuses

Discounted equipment hire for personal

Paid parental leave

Leave conversion options

Salary continuance insurance

1% superannuation after 5 years

Salary sacrifice options

WHEREFIT health, fitness and lifestyle

Job summary

Kennards Hire is seeking an Operational Product Specialist – Pumps & Water Management to provide expert technical advice across our Pumps & Water Management portfolio. You will work with Sales and Operations to understand client requirements, recommend the right equipment, and visit sites to assess conditions and deliver practical solutions.

Reporting to the leadership team, you will support product strategy, fleet planning and ongoing customer support while staying current with industry

Qualifications

• Strong knowledge of pumps and water management applications.
• Experience with pumps, dewatering and water management industries preferred.
• Ability to translate technical information into practical guidance.

Responsibilities

• Provide specialist technical advice on pumps and water management solutions.
• Assess customer project requirements and recommend suitable equipment.
• Visit customer sites to assess needs and operating conditions.
• Support Sales and Operations with equipment selection and solution development.
• Collaborate with branches and specialist teams to confirm equipment availability.
• Deliver product training and technical guidance across the branch network.
• Monitor equipment performance and fleet utilisation to identify improvements.
• Support product strategy, fleet planning and investment decisions.
• Build strong relationships with customers, suppliers and internal teams.

Skills

Pumps knowledge

Water management applications

Site visits

Customer service

Technical advisory

Job description

Operational Product Specialist – Pumps & Water Management

Be the technical expert behind specialist pumping and water management solutions

• Put your industry knowledge to work across customer projects and sites
  
• Join a leading family-owned equipment hire company and make an impact
  
• Your expertise. Our equipment. The right solution for every customer.
  

At Kennards Hire, we're looking for an experienced Operational Product Specialist – Pumps & Water Management to provide technical expertise, practical solutions and specialist product support across our state operations.

This is an opportunity to put your knowledge of pumping equipment and water management applications to work, helping customers find the right solutions for their projects while supporting our teams to deliver outstanding service.

Working closely with our Sales, Product and Operations teams, you'll be the go-to specialist for technical advice, equipment selection and product applications, helping turn customer requirements into effective, fit-for-purpose solutions.

About the role

Reporting to the GM Specialists, you'll provide specialist technical and operational support across our Pumps & Water Management portfolio.

Once our Sales team has secured a customer opportunity, you'll work with customers and internal teams to understand their requirements and recommend the most suitable equipment and solutions.

This may involve visiting customer sites, assessing project needs and providing practical advice to ensure we deliver the right equipment for the application.

What you'll be doing:

• Provide specialist technical advice on pumps, pumping applications and water management solutions.
• Work with customers to understand their project requirements and recommend suitable equipment and solutions.
• Conduct customer site visits and assessments as required to better understand operating conditions and equipment needs.
• Support Sales and Operations teams with technical expertise, equipment selection and solution development.
• Work with branches and specialist teams to ensure equipment availability and suitability for customer requirements.
• Provide product training, technical guidance and support to teams across our branch network.
• Monitor equipment performance, fleet utilisation and customer demand to identify opportunities for improvement.
• Work with Product Managers and operational leaders to support product strategy, fleet planning and investment decisions.
• Build strong relationships with customers, suppliers and internal stakeholders.
• Stay across industry developments, new technologies and emerging customer requirements.
• Ensure all recommendations and activities align with relevant safety standards, operating procedures and compliance requirements.

About you

You'll bring strong technical knowledge of pumps and water management applications, along with the ability to understand customer challenges and recommend practical, effective solutions.

You enjoy solving problems, sharing your expertise and working with different teams to achieve great outcomes.

We're looking for someone with:

• Strong technical knowledge of pumping equipment, applications and water management solutions.
• Experience within the pumps, dewatering, water management, equipment hire or related industries.
• The ability to assess customer requirements and recommend suitable equipment and technical solutions.
• A practical understanding of equipment capabilities, operating requirements and safe applications.
• Strong problem-solving skills and the ability to translate technical information into clear, practical advice.
• Confidence engaging with customers, conducting site visits and working with operational teams.
• The ability to build strong working relationships and influence others through technical expertise.
• Commercial awareness and an understanding of equipment performance, utilisation and operational efficiency.
• A collaborative, hands‑on approach with a strong commitment to safety.
• A current driver's licence.

Why Kennards Hire?

Family-ownedsince 1948, Kennards Hire is the largest family-owned equipment hire company inAustralia and New Zealand, with 2,000+ team members across 200+ locations.

Ourgoal is simple: to be the best hire company in the world by backing our peopleand making our customers’ jobs easy.

Whenyou join Kennards, you’re part of a team that genuinely supports each other. Werecognise contribution with benefits that matter:

• Profit sharebonuses
• Discountedequipment hire for personal projects
• Paid parentalleave for primary and secondary carers
• Leave conversionoptions for better work–life balance
• Salary continuance insurance & additional 1% superannuationafter 5 years
• Salary sacrificeoptions
• WHEREFIT health,fitness and lifestyle discounts

So, whether you’re starting out, switching roles,changing industries or ready to make your next career move, With Kennards Hire YouCan.