Operations Performance Analyst

Pharmacare; Council of the City of Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

A leading Australian health and wellness company in Prestons is seeking a motivated Operations Performance Analyst. This role focuses on delivering data-driven insights, improving operational productivity, and supporting strategic decision-making. The ideal candidate will have over 5 years of experience in operational analysis and possess strong analytical skills. A supportive and collaborative working environment is offered, along with various employee benefits.

Benefits

Generous monthly product allowance

Secure onsite parking

Paid parental leave

Subsidised health and salary continuance insurance

Ongoing training and development programs

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Qualifications

• 5+ years experience in operations, process improvement, or operational analysis.
• Solid Excel skills with dashboarding experience.
• Experience working cross-functionally across departments.

Responsibilities

• Deliver data-driven insights for strategic decisions.
• Support operational analysis and identify inefficiencies.
• Manage Value Improvement Project program and track improvements.

Skills

Operational analysis

Data-driven decision making

Financial forecasting

Problem solving

Communication skills

Education

Degree in Business, Finance, or Engineering

Tools

Power BI

Tableau

Excel

Job description

At PharmaCare, we are dedicated to enriching people's lives through improved health and wellness. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We have built on our success at home and now have sales and marketing operations around the globe, where we sell and market some of our well-known and trusted brands.

PharmaCare has tripled its work force and production output over the last 3 years. Our rapid growth has seen massive investment committed to our operation with $20M planned over the next 24 months. Recent developments have seen the operation double its footprint with further expansion on the horizon.

Our success comes from our performance led culture, and we want our people to succeed. We encourage ownership and integrity with an entrepreneurial flair. Based in Prestons, we live the life we promote.

We are family owned with a global reach, our products are found in pharmacies, supermarkets, department and variety stores all over the world.

Extras we know you’ll love

• Generous monthly product allowance to support your health and wellbeing
• Secure onsite parking
• Paid parental leave, subsidised health and salary continuance insurance
• Ongoing training and development programs
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• A supportive, fun and collaborative working environment

Pharmacare Operations is seeking a motivated Operations Performance Analyst to join our dynamic manufacturing team in Prestons full-time, Monday-to-Friday.

As an Operations Performance Analyst, you will play a key role in driving the future success of the business by delivering data-driven insights that support strategic decision-making and continuous improvement. You’ll focus on analysing operational performance, identifying inefficiencies, and recommending solutions that enhance productivity, quality, and cost-effectiveness across the plant.

Reporting to the Site General Manager, your key areas of accountability include, but are not limited to:

Operational Analysis & Continuous Improvement

• Work with the production, engineering and warehouse teams to understand schedule and volumes, model scenarios, quantify benefits for proposed changes
• Support lean / CI projects; track implementation of improvements
• Manage the VIP (Value Improvement Project) program i.e. ensure all improvement projects are tracked and results recorded monthly
• Work with team to identify financial opportunities across the operation and align with VIP Program
• Work closely with Financial Accountants to develop tools for financial forecasting and reporting.
• Work closely with the Financial Accountants to understand current results; build forward looking financial models to predict future performance, risks and opportunities
• Monitor & analyse Procurement cost variances, PPV (Purchase Price Variance), and work with procurement on cost saving opportunities
• Assist with budget preparation - not just input but helping shape the numbers via analysis: cost drivers, variable vs fixed, scenario planning

KPI / Metrics Management & Reporting

• Define, track, report on key performance indicators across operations, quality, engineering, procurement, etc
• Develop dashboards, reporting systems, regular reporting pack(s) to GM / Ops / Eng managers

Cross-Functional Support

• Support Team with presentations / proposals to Senior Management
• Working with Quality Manager to identify cost / process improvement in raw material / finished product testing
• Working with Finance, help with forecasting leave liability, long service leave, annual leave balances, both current and future impact
• Help Engineering Manager & Operations Manager in data analysis / modelling financial scenarios.
• Work with R&D and wider team on COGS opportunities
• Strong business acumen; ability to understand operations, engineering, quality, procurement
• Financial literacy: able to read financial statements, understand P&L, cost drivers
• Excellent analytical, problem solving & communication skills: able to present complex ideas simply, get buy-in
• Disciplined, proactive, can-do attitude; works with urgency, follow‐through, attention to detail

QUALIFICATIONS

• Degree in Business, Finance, Engineering, or related field

EXPERIENCE

• 5+ years (or more) experience in operations / process improvement / operational analysis / financial forecasting
• Solid Excel skills; experience with dashboards / reporting tools (Power BI, Tableau, etc.) is a plus
• Lean / Continuous Improvement training / experience is strongly preferred
• Experience working cross functionally (operations, procurement, quality, engineering)
• Excellent communication skills, ability to influence & collaborate
• High emotional intelligence to aid in relationship building across organisation
• Experience in manufacturing (or whatever your industry is)
• Exposure to ERP / production scheduling / operations planning tools
• Experience in forecasting labour / capacity / leave liabilities
• Familiarity with cost accounting / variance analysis