Operations Officer

China Merchants Bank; Sydney; Sur place; AUD 60 000 - 80 000; Plein temps

Résumé du poste

China Merchants Bank in Sydney is seeking an Operations Officer to support day-to-day banking operations, including onboarding, payments, settlements and treasury/loan back-office tasks. You will maintain records, assist audits, and help ensure compliance with regulatory controls.

The role requires 1–2 years in banking operations, knowledge of payments systems (SWIFT, RITS, Austraclear) and bilingual proficiency in English and Mandarin.

Qualifications

• 1–2 years in banking ops or related financial services.
• Familiarity with payment processing and settlement.
• Knowledge of SWIFT, RITS, Austraclear preferred.
• Understanding of KYC/AML/CTF and sanctions.
• Bachelor's degree required.
• Strong organizational and time-management skills.
• Excellent written and spoken English and Mandarin.

Responsabilités

• Process client onboarding and account opening, maintenance and closure.
• Process inward/outward domestic payments and clearing transactions.
• Process inward/outward international payments and SWIFT messages.
• Perform treasury back-office activities: confirmation, matching, settlement, reconciliation.
• Handle loan back-office activities: drawdowns, repayments, settlements, interest/fees.
• Maintain accurate records and assist with reports.
• Identify discrepancies and escalate risks to supervisors.
• Assist with audit, compliance and operational reviews.
• Provide cover for other Operations/Trade Services team members.

Connaissances

Banking ops

SWIFT payments

KYC/AML

Communication

EN/Mandarin

MS Office

Formation

Bachelor's degree

Outils

Banking systems

Description du poste

Established in 1987 in Shenzhen, China Merchants Bank (CMB) is atthe forefront of China's reform and opening-up drive, CMB is China's first joint-stock commercial bank and also the first bank to attend the national experiment for the promotion of China's banking industry reform driven by endeavors from outside the government.

We are the one of the largest banks in the world. We bank our value/strategic customers with a wide range of lending and financial products and services to meet their financial needs. You will have the opportunity to work on all aspects of the deal process, from analyzing new investment opportunities, to negotiating deal terms, to presenting these to the firm's credit committee and rating agencies. More importantly, you will gain invaluable hands-on experience through exposure to many renowned deal opportunities and interaction with many great clients.

We are currently looking for a friendly and hardworking Operations Officer, preferably with 1-2 years of relevant banking operations experience, to join our team.

About the role

The Operations Officer is responsible for supporting the day-to-day operational activities of the Bank, including account administration, payments and settlements, treasury and loan operations, client onboarding, and other banking operations activities. The role is expected to perform operational duties accurately and efficiently in accordance with the Bank's policies and procedures, applicable regulatory requirements, and established operational controls.

Key responsibilities:

• Process client onboarding and account opening, maintenance and closure, and handle deposit-related transactions and administration.
• Process inward and outward domestic payments and clearing transactions, including transactions processed through agency arrangements.
• Process inward and outward international payments and telegraphic transfers, including relevant SWIFT messages.
• Perform treasury back-office activities, including transaction confirmation, matching, settlement and reconciliation.
• Perform loan back-office activities, including loan drawdowns, repayments, settlements, and interest and fee processing.
• Perform daily reconciliations and assist with the investigation and resolution of outstanding or unmatched items.
• Maintain accurate operational records, registers and supporting documentation, and assist with the preparation of regular and ad hoc reports.
• Identify and promptly escape transaction discrepancies, operational issues, exceptions and potential risks to the appropriate supervisor or manager.
• Assist with internal and external audit, compliance and operational review requirements as required.
• Provide operational support and relief coverage for other Operations and Trade Services team members when required.

Skills, Experience and Attributes:

• 1-2 years of relevant banking operations experience is preferred; however, candidates with suitable financial services experience or strong relevant qualifications may also be considered.
• General understanding of banking products, payment processing and settlement operations.
• Knowledge of domestic and international payment and settlement systems, including SWIFT, RITS and Austraclear, is preferred.
• Experience or exposure to trade finance, treasury operations, loan operations, settlements or accounting is desirable.
• Basic understanding of KYC, AML/CTF, sanctions and other relevant banking compliance requirements.
• Strong attention to detail with a commitment to accuracy and operational control.
• A Bachelor's degree or higher qualification is required.
• Good organizational and time-management skills, with the ability to manage multiple tasks and meet operational deadlines.
• Strong communication and interpersonal skills and the ability to work effectively with colleagues and relevant internal and external stakeholders.
• Proficiency in Microsoft Office applications and the ability to learn banking systems and operational platforms.
• Professional working proficiency in both English and Mandarin, written and spoken, is required.