Operations Manager (Part Time).

at; City of Brisbane; On-site; AUD 70,000 - 100,000; Part time

Job summary

A leading family-owned clinic in Brisbane seeks an experienced Practice Manager for a part-time role. The successful candidate will ensure smooth clinic operations, manage staff, and uphold high standards of patient care, all in a supportive environment committed to employee growth.

Benefits

Flexible Hours

Supportive Environment

Growth Opportunities

Competitive Pay

Family Atmosphere

Qualifications

• Proven experience as a Practice Manager in a general practice or healthcare setting.
• Strong understanding of medical billing and Medicare requirements.
• Demonstrated ability to lead and motivate a team.

Responsibilities

• Oversee daily operations of the clinic and manage administrative staff.
• Implement and maintain practice policies and procedures.
• Manage patient feedback and ensure compliance with healthcare regulations.

Skills

Organisational skills

Communication

Interpersonal abilities

Problem-solving attitude

Proficiency in medical practice software

Job description

Are you an experienced and highly organised practice manager looking for a rewarding part-time opportunity? Here at Next Practice Newstead, we're not just a clinic; we're a family-owned practice dedicated to creating a supportive and caring environment for everyone who walks through our doors – our amazing team and our wonderful patients alike.

About Next Practice Newstead:

At Next Practice, we're all about making healthcare a truly positive experience. Our Newstead clinic is a modern, welcoming space where we genuinely care for one another and for every patient's well-being. We believe in harnessing technology to make things easier, but always with a personal touch. We're proud to be a family-owned practice, meaning we invest deeply in our people and our community.

The Opportunity:

This is a fantastic chance for a compassionate and proactive individual to become a key part of our family. You'll be the heart of our operations, ensuring everything runs smoothly so our dedicated GPs and allied health professionals can focus on what they do best: providing exceptional care. You'll play a vital role in nurturing our team and ensuring our patients always feel heard and supported.

Key Responsibilities:

• Oversee daily operations of the clinic, ensuring efficiency and high standards of service.
• Manage administrative staff, including recruitment, training, and performance management.
• Implement and maintain practice policies and procedures.
• Manage patient feedback and complaints effectively.
• Ensure compliance with all relevant healthcare regulations and standards.
• Manage clinic rosters and appointments.
• Oversee billing, invoicing, and financial administration in collaboration with the wider Next Practice team.
• Maintain and manage clinic supplies and equipment.
• Support marketing and patient engagement initiatives.
• Collaborate with the Next Practice head office team on strategic initiatives.

About You:

• Proven experience as a Practice Manager in a general practice or healthcare setting (essential).
• Strong understanding of medical billing and Medicare requirements.
• Excellent organisational and time management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in medical practice software.
• Demonstrated ability to lead and motivate a team.
• A proactive, problem-solving attitude with a keen eye for detail.
• A passion for delivering exceptional patient care.

What We Offer:

• A True Family Atmosphere: Join a family-owned practice where you're valued, supported, and truly part of the team.
• Meaningful Work: The chance to make a real difference in the lives of our patients and the well-being of our staff.
• Supportive Environment: We believe in open communication, mutual respect, and helping each other grow.
• Competitive Pay: Remuneration that reflects your valuable experience and commitment.
• Flexible Hours: Part-time hours designed to support a healthy work-life balance.
• Growth Opportunities: We're committed to your professional development and helping you shine.
• Vibrant Location: Our clinic is nestled in beautiful Newstead, with great amenities and easy transport.

How to Apply:

If you are a dedicated and experienced Practice Manager looking for a part-time role that offers both challenge and reward, we encourage you to apply!

Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position via this advertisement or [e-mail].

Please note, that it is a requirement of the role that the ideal candidate has previous operations management experience in a health care setting.