Operations Manager - NSW

Asuria; Sydney; On-site; AUD 110,000 - 155,000; Full time

Benefits offered by this job

Up to 15 weeks paid parental leave

Salary sacrificing for superannuation

Novated leasing

Employee discount program

Career development opportunities

3 bonus leave days after 12 months

Job summary

Asuria in Australia is seeking an Operations Manager to support the Head of Operations and lead the Employment Services teams delivering the Workforce Australia contract for NSW. You will develop strategic plans and ensure service delivery aligns with objectives.

The role requires a background in employment services or related fields, leadership of high-performing teams, data-driven decision making, and strong knowledge of the Australian Employment Services sector.

Qualifications

• Background in employment services or related fields with operations focus.
• Proven ability to lead and develop high-performing teams.
• Strong data-driven mindset to monitor KPIs and drive improvements.
• Knowledge of Australian Employment Services sector.
• Ability to drive efficiency and quality improvements.

Responsibilities

• Lead Employment Services teams to deliver NSW Workforce Australia contract.
• Develop strategic plan and provide direction for NSW.
• Oversee daily operations and monitor performance indicators.
• Support executive decisions and financial reporting.

Skills

Leadership

Team development

Operations management

KPI data analysis

Employment services sector

Compliance knowledge

Job description

We are a leading provider of Employment Services in Australia, dedicated to connecting individuals with sustainable employment opportunities.We are a company that beats to an Enterprising Heart and our mission is to inspire, support and guide participants to unlock their full potential. Our people are at the heart of everything we do!

What will you do?

As our Operations Manager, you will be supporting the Head of Operations and lead the Employment Services teams to achieve successful delivery of services across our Workforce Australia contract for NSW. You will also have responsibility for areas such as:

• Working closely with the Head of Operations to develop the strategic plan and provide direction for NSW.
• Overseeing the daily operations of the Workforce Australia Services contract in NSW.
• Managing, monitoring, and analysing data on key performance indicators and taking corrective action as required to ensure business objectives are being achieved.
• Monitoring financial processes, performance indicators and applicable reporting.
• Participating in executive management and team decisions in relation to the direction and management of the organisation.

Who are you?

We are looking for skills and experience including:

• Background in employment services, community services, human resources, sales, business or other similar pathways, with a focus on operations and/or management is desirable
• Proven ability to lead, inspire and develop high-performing teams and foster a culture of employee engagement.
• Drive continuous capability development, accountability and performance
• Demonstrated knowledge of the Australian Employment Services sector
• Ability to drive ongoing efficiency and quality improvements

A valid Police Check and Working with Children Check are mandatory requirements prior to commencement of employment. Successful candidates must set up a myID in order to access Government data aligned to role.

What can we offer you?

All Asurians enjoy a raft of Employee Benefits including:

• Access to career development opportunities
• Up to 15 weeks of paid Parental Leave
• 3 Bonus Leave days after 12 months of employment
• Salary Sacrificing for Superannuation and Novated Leasing
• Employee discount program covering a range of goods and services

Asuria is proud to be recognised as a Diversity Council Australia (DCA) Inclusive Employer for 2024-2025. This recognition reflects our commitment to fostering a diverse, equitable, and inclusive workplace where everyone is valued and supported to thrive. When you join Asuria, you’ll be part of a team that embraces people from all backgrounds, experiences, and abilities, ensuring that inclusion isn’t just a policy, it’s part of who we are.

Asuria is an Equal Employment Opportunity (EEO) employer, welcoming applications from people with disability, LGBTIQA+ individuals, and those from culturally diverse backgrounds, including Aboriginal and Torres Strait Islander peoples. As a Child Safe Organisation, Asuria is committed to ensuring the safety and wellbeing of all children.