Operations Manager Newborn

Monash Health; Melbourne; On-site; AUD 180,000 - 280,000; Full time

Benefits offered by this job

Leadership development

Wellbeing program

Salary packaging

Career mobility

Inclusive culture

Job summary

Monash Health’s Monash Newborn unit is Victoria’s leading neonatal service, delivering highly specialised care across multiple sites. The Operations Manager – Newborn Services will provide strategic, clinical and operational leadership to NICUs and Special Care Nurseries, shaping governance, performance and workforce development.

You will drive clinical excellence, support research and education, and foster partnerships across the neonatal network, ensuring family-centred care and innovative

Qualifications

• Senior healthcare leadership and management experience
• Strong financial, operational and workforce management capability
• A collaborative, engaging and values-driven leadership approach
• The ability to influence, innovate and lead meaningful change
• A commitment to clinical excellence and family-centred care
• Master's degree or progress towards one, as outlined in the Position Description.

Responsibilities

• Driving safe, high-quality neonatal care and clinical outcomes
• Leading service performance, financial and operational priorities
• Developing an engaged, capable and future-focused workforce
• Supporting contemporary models of care and service innovation
• Strengthening clinical governance, quality and patient safety
• Championing research, education and professional development
• Building collaborative partnerships across the neonatal network
• Provide leadership to operational leads of neonatal research, the ANZNN, and Growth and Development services
• Lead with influence to improve experiences for newborns, families and care teams

Skills

Senior leadership

Healthcare management

Financial management

Operational leadership

Workforce management

Collaborative leadership

Change management

Clinical excellence

Family-centred care

Master's degree progress

Education

Master's degree in progress

Job description

Monash Health exists to reimagine care, so that people can live their best lives.

We provide safe andequitablecare, for every stage of life, delivered with world-leadingexpertiseand over 175 years of experience.

As a leading academic health service,we'recommitted to providing tomorrow's care today by integrating research,teachingand training into everyday practice.

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

Lead Victoria's largest neonatal service and make a lasting impact on the care of our smallest and most vulnerable patients.

• Lead Victoria's largest neonatal service across multiple sites
• Drive clinical excellence, innovation and workforce development
• Senior leadership opportunity | Full-time maternity leave cover 12 months

About the Role

Reporting to the Operations Director / Director of Nursing and Midwifery – Women's and Newborn, you will provide strategic, clinical and operational leadership across all Neonatal Intensive Care Units and Special Care Nurseries.

Leading an established team of senior clinical and operational leaders, you will be responsible for:

• Driving safe, high-quality neonatal care and clinical outcomes
• Leading service performance, financial and operational priorities
• Developing an engaged, capable and future-focused workforce
• Supporting contemporary models of care and service innovation
• Strengthening clinical governance, quality and patient safety
• Championing research, education and professional development
• Building collaborative partnerships across the neonatal network

You will also provide leadership and professional support to the operational leads of neonatal research, the Australian and New Zealand Neonatal Network (ANZNN), and Growth and Development services.

This is a highly influential position where your leadership will directly contribute to the experience of newborns, families and the teams who care for them.

We are seeking an experienced, inspiring and forward-thinking Operations Manager – Newborn Services to join our Women's and Newborn leadership team for a fixed-term maternity leave replacement commencing January 2027.

About You

You are an accomplished healthcare leader who combines strategic thinking with genuine passion for people, clinical excellence and continuous improvement.

You bring demonstrated success in leading complex clinical services, navigating change and empowering teams to deliver outstanding outcomes.

To be considered for the opportunity you will also demonstrate:

• Senior healthcare leadership and management experience
• Strong financial, operational and workforce management capability
• A collaborative, engaging and values-driven leadership approach
• The ability to influence, innovate and lead meaningful change
• A commitment to clinical excellence and family-centred care
• Master's degree or be working towards one, as outlined in the Position Description.

Lead exceptional care from the very beginning

At Monash Health, we're reimagining care, and Monash Newborn is at the forefront of delivering highly specialised, life-changing care to newborns and their families.

This is an opportunity to lead one of Victoria's most significant neonatal services, influence clinical and operational performance, and support the exceptional teams caring for our most vulnerable patients.

About Monash Newborn

Monash Newborn is the largest provider of neonatal services in Victoria and home to the state's only Level 6 Neonatal Intensive Care Unit capable of caring for extremely preterm infants from birth, including those requiring neonatal surgical care.

• 35 NICU cots at Monash Medical Centre, Clayton
• 49 Special Care Nursery cots across three hospital sites
• Specialist neonatal research, growth and development services

With a highly skilled multidisciplinary workforce and a strong commitment to education, research and innovation, Monash Newborn delivers exceptional, family-centred care across the neonatal journey.

Why Join Us?

This is more than an operational leadership opportunity. It's your chance to contribute to a service that makes an extraordinary difference at the very beginning of life.

You’ll receive such benefits as:

• Leadership development and professional development opportunities
• The opportunity to lead meaningful service improvement and innovation
• Comprehensive wellbeing initiatives and a focus on sustainable work practices
• A diverse and inclusive workplace where respect and belonging matter
• Salary packaging options to increase your take-home pay
• Career development and mobility across Victoria’s largest public health service

You'll join a collaborative and experienced leadership team, influence neonatal care across multiple sites, and support a workforce committed to delivering exceptional outcomes for newborns and their families.

Lead with purpose. Inspire exceptional teams. Help shape the future of neonatal care.

For a confidential discussion and to explore this opportunity further, please reach out to Nicole Carlon – Operations Director and DON – Monash Women’s and Newborn on mobile [phone] ***

Our Culture and Values

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.

Ourteamsplay a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity,transparencyand excellence.

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.

We areFullHearted, OpenMindedandAllIn,enabling excellent service delivery and a positive candidate and employee experience every time.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness,equityand diversity in the workplace and to Child Safe Standards.