Operations Manager

JLL; Perth; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

18 weeks paid maternity leave

Private Health Insurance Discounts

Novated Lease for EV cars

Paid volunteering time

Job summary

JLL is seeking an experienced Operations Manager to lead the Dumas Precinct site operations in West Perth. You will oversee engineering services, compliance, and maintenance, delivering excellent service and sustainable outcomes for high-profile assets including Dumas Precinct, Barracks Arch and Albert Facey House.

You will guide a dedicated operations team, collaborate with Property Managers and Account Directors, and drive continuous improvement across operational performance while ensuring

Qualifications

• Experience managing building operations within commercial property environments.
• Strong leadership of high-performing teams.
• Excellent stakeholder engagement and customer service skills.
• Analytical, reporting and data-driven decision making.
• Excellent written and verbal communication skills.
• Sound understanding of workplace, building and compliance legislation.
• Experience with building systems including fire and electrical.
• Engineering degree or diploma preferred.

Responsibilities

• Lead and manage the site operations team across the precinct assets, fostering a culture of collaboration and high performance.
• Oversee day-to-day building operations, engineering services, compliance and maintenance activities to ensure seamless facility management.
• Manage operational issues, drive process improvements, and support risk mitigation initiatives that enhance safety and efficiency.
• Provide technical support to the Property Manager, Account Director, and broader building teams across all operational matters.
• Assist with the development and implementation of asset strategies, operational budgets, and capital investment plans aligned with client objectives.
• Liaise with consultants and contractors to support sustainability initiatives including NABERS and Green Star performance objectives.
• Ensure all building systems, essential services, and operational platforms are maintained and operating effectively at all times.
• Manage procurement and service contracts in accordance with State Government guidelines and JLL standards.
• Deliver accurate and timely operational reporting to clients and senior management, demonstrating transparency and accountability.

Skills

Leadership

Stakeholder engagement

Analytics

Communication

Workplace compliance

Building operations

Building systems

Engineering knowledge

Education

Engineering degree or diploma

Job description

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves:

An exciting opportunity is available for an experienced Operations Manager to join the team at the Dumas Precinct in West Perth. This vacancy has arisen due to an internal transfer, creating an opportunity for a motivated and technically capable professional to take ownership of a high-profile commercial asset portfolio including Dumas Precinct, Barracks Arch and Albert Facey House. In this role, you'll provide senior engineering operational leadership and support across building operations, ensuring exceptional service delivery, operational excellence, compliance, and sustainability outcomes. You'll lead a dedicated site operations team while working collaboratively with Property Managers, Account Directors, and broader building teams to deliver best-in-class property management. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, ensuring you have the support and resources to succeed in this dynamic environment. Your practical, solutions-focused approach will be essential as you drive continuous improvement, manage stakeholder relationships, and champion operational performance across this significant commercial precinct.

Key Responsibilities include:

• Lead and manage the site operations team across the precinct assets, fostering a culture of collaboration and high performance
• Oversee day-to-day building operations, engineering services, compliance and maintenance activities to ensure seamless facility management
• Manage operational issues, drive process improvements, and support risk mitigation initiatives that enhance safety and efficiency
• Provide technical support to the Property Manager, Account Director, and broader building teams across all operational matters
• Assist with the development and implementation of asset strategies, operational budgets, and capital investment plans aligned with client objectives
• Liaise with consultants and contractors to support sustainability initiatives including NABERS and Green Star performance objectives
• Ensure all building systems, essential services, and operational platforms are maintained and operating effectively at all times
• Manage procurement and service contracts in accordance with State Government guidelines and JLL standards
• Deliver accurate and timely operational reporting to clients and senior management, demonstrating transparency and accountability

Sounds like you? This is what we're looking for:

• Demonstrated experience managing building operations within commercial property environments
• Strong leadership capability with proven experience leading and developing high-performing teams
• Excellent stakeholder engagement and customer service skills with the ability to build trusted relationships
• Strong analytical, reporting and computer literacy skills to support data-driven decision making
• Excellent written and verbal communication skills with the ability to engage diverse audiences
• Sound understanding of workplace, building and compliance legislation applicable to commercial assets
• Experience managing building systems including fire, electrical and building intelligence systems
• Understanding of property engineering and operational best practices that drive efficiency and compliance
• Engineering degree or diploma preferred (or equivalent technical qualification)

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.