Operations Manager

JLL; Perth; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Employee discounts

Maternity leave

Health insurance discounts

Social club

Employee assistance program

Novated lease for EV

Volunteer leave

Career opportunities

Premium offices

Job summary

JLL is seeking an experienced Operations Manager to lead the Dumas Precinct in West Perth. You will provide senior engineering operations leadership across building operations, ensuring compliant, sustainable and high‑performing asset management.

You’ll collaborate with Property Managers and Account Directors to deliver best‑in‑class service to a high‑profile portfolio. The role emphasizes driving continuous improvement, managing stakeholder relationships, and championing operational performance

Qualifications

• Experience managing building operations in commercial property environments.
• Proven leadership of high‑performing teams.
• Excellent stakeholder engagement and customer service.
• Strong analytical, reporting and computer literacy skills.
• Excellent written and verbal communication skills.
• Understanding of workplace, building and compliance legislation.

Responsibilities

• Lead and manage the site operations team across the precinct assets.
• Oversee day‑to‑day building operations, engineering services, compliance and maintenance.
• Drive risk mitigation and process improvements to enhance safety and efficiency.
• Provide technical support to the Property Manager and Account Director.
• Develop and implement asset strategies, operational budgets and capital plans.
• Coordinate with consultants/contractors on sustainability initiatives (NABERS/Green Star).
• Ensure building systems and essential services operate effectively at all times.
• Manage procurement and service contracts per government guidelines and JLL standards.
• Deliver accurate operational reporting to clients and senior management.

Skills

Building operations

Leadership

Stakeholder management

Analytical skills

Communication skills

Education

Engineering degree or diploma

Tools

Fire systems

Electrical systems

Building management systems (BMS)

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves:

An exciting opportunity is available for an experienced Operations Manager to join the team at the Dumas Precinct in West Perth. This vacancy has arisen due to an internal transfer, creating an opportunity for a motivated and technically capable professional to take ownership of a high-profile commercial asset portfolio including Dumas Precinct, Barracks Arch and Albert Facey House. In this role, you’ll provide senior engineering operational leadership and support across building operations, ensuring exceptional service delivery, operational excellence, compliance, and sustainability outcomes. You’ll lead a dedicated site operations team while working collaboratively with Property Managers, Account Directors, and broader building teams to deliver best-in‑class property management. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, ensuring you have the support and resources to succeed in this dynamic environment. Your practical, solutions‑focused approach will be essential as you drive continuous improvement, manage stakeholder relationships, and champion operational performance across this significant commercial precinct.

Key Responsibilities include:

• Lead and manage the site operations team across the precinct assets, fostering a culture of collaboration and high performance
• Oversee day‑to‑day building operations, engineering services, compliance and maintenance activities to ensure seamless facility management
• Manage operational issues, drive process improvements, and support risk mitigation initiatives that enhance safety and efficiency
• Provide technical support to the Property Manager, Account Director, and broader building teams across all operational matters
• Assist with the development and implementation of asset strategies, operational budgets, and capital investment plans aligned with client objectives
• Liaise with consultants and contractors to support sustainability initiatives including NABERS and Green Star performance objectives
• Ensure all building systems, essential services, and operational platforms are maintained and operating effectively at all times
• Manage procurement and service contracts in accordance with State Government guidelines and JLL standards
• Deliver accurate and timely operational reporting to clients and senior management, demonstrating transparency and accountability

Sounds like you? This is what we’re looking for:

• Demonstrated experience managing building operations within commercial property environments
• Strong leadership capability with proven experience leading and developing high‑performing teams
• Excellent stakeholder engagement and customer service skills with the ability to build trusted relationships
• Strong analytical, reporting and computer literacy skills to support data‑driven decision making
• Excellent written and verbal communication skills with the ability to engage diverse audiences
• Sound understanding of workplace, building and compliance legislation applicable to commercial assets
• Experience managing building systems including fire, electrical and building intelligence systems
• Understanding of property engineering and operational best practices that drive efficiency and compliance
• Engineering degree or diploma preferred (or equivalent technical qualification)

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia’s #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like‑minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location:

On‑site – Perth, WA

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to Contact Us page.