Operations Manager

The Royal Children's Hospital Melbourne; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Salary packaging

Employee Assistance Program

Early Learning Centre childcare

Job summary

The Royal Children’s Hospital Melbourne – Parkville VIC is seeking an Operations Manager for General Medicine on a fixed-term full-time basis to cover long service leave for seven months. You will lead operational management, workforce planning, budgeting and service improvement, reporting to the Director of General Medicine, collaborating with a multidisciplinary leadership team.

Qualifications include a tertiary degree and five years at senior level in administrative support or service

Qualifications

• Tertiary qualification in a relevant discipline.
• Proven leadership experience in a team environment.
• Minimum of five years' senior level experience in administrative support and service delivery.

Responsibilities

• Oversee operational management of General Medicine and support the Director of General Medicine.
• Lead strategic projects and analyse operational and financial data to drive efficiency.
• Manage workforce planning, budgeting, recruitment, and service improvement within the department.

Skills

Leadership

Team collaboration

Strategic project management

Workforce planning

Education

Tertiary qualification in a relevant discipline

Job description

The Royal Children's Hospital Melbourne – Parkville VIC

We invite you to join the RCH and help turn our vision 'a world where all kids thrive' into a reality

Operations Manager, General Medicine

• Excellent employee benefits including salary packaging
• Hub of medical precinct in Parkville, Melbourne
• Friendly and supportive team environment

About the Role

This is a Fixed Term Full-Time position to cover Long Service Leave for 7 months from 25 January to 13 August 2027, at 1.0 FTE/ 80 hours per fortnight within the Department of General Medicine

You will be responsible for:

As the Operations Manager, you will be responsible for the effective operational management and ongoing development of the Department of General Medicine. Working closely with the Director of General Medicine and multidisciplinary leadership team, you will oversee key operational portfolios including workforce planning, financial and budget management, business planning, recruitment, resource management and service improvement.

You will lead and support strategic projects, analyse operational and financial data, develop business cases and identify opportunities to improve service efficiency, sustainability and performance. You will also play a key role in fostering a positive, collaborative multidisciplinary workforce and ensuring the department meets its operational, governance and compliance requirements.

Classification for this position will be AO99.

What you'll achieve:

• In conjunction with the Director of General Medicine, develop and improve General Medicine operations to ensure ongoing sustainability and service delivery efficiencies by managing budgets, process improvements, identification, and implementation of strategic objectives in accordance with the RCH Strategic Plan.
• Personnel management and administration of departmental staffing needs including recruitment, credentialing, change of employment conditions and terminations, ensuring accuracy of employment terms and conditions and creation of new position descriptions
• Evaluate operational and financial business data and utilise to facilitate planning to provide strategic clarity to current organisational issues. Management of leave management and monitoring of leave liability of staff on behalf of the Director.

Your skills and experience

• Tertiary qualification in a relevant discipline and/or significant relevant industry experience
• Proven leadership experience in a team environment and ability to work well as a senior team member
• Minimum of five years' senior level experience in the provision of administrative support and service delivery

About the Department

General Medicine is RCH's largest inpatient and outpatient clinical service, bringing together a diverse multidisciplinary team committed to delivering high-quality care to children and young people

What we offer:

• Salary Packaging - Increase your take home pay!
• Employee Assistance Program
• Early Learning Centre childcare

Other requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCHs "Staff Immunisation - Prevention of Vaccine Preventable Diseases" procedure

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

For more information about this position please contact Jenny Lay, Operations Manager Ph 03 9345 9*** *********@rch.org.au