Operations Learning & Technical Specialist

Nationwide Group; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Contractor coaching

Supportive team

RACV discounts

Flexible working

Career development

Safety focus

Job summary

Nationwide Group is seeking an Operations Learning & Technical Specialist in Noble Park, VIC. You will deliver, monitor, and review training programs for Tow Truck Operators, focusing on safety and compliance and mentoring the team.

You will conduct competency sign-offs, provide technical support, onboard new staff, and test equipment to uphold high safety standards. A driver licence and relevant background are preferred.

Qualifications

• Experience in heavy vehicle transport and training or mentoring
• Certificate IV in Training and Assessment is desirable
• Heavy vehicle driver's licence is preferred

Responsibilities

• Conduct competency sign-offs
• Provide technical support and mentoring
• Integrate new team members into operations
• Evaluate and test equipment to maintain safety standards
• Ensure operators are prepared for the road ahead

Skills

Training delivery

Technical mentoring

Competency sign-offs

Safety compliance

Team onboarding

Education

Certificate IV in Training and Assessment

Job description

Operations Learning & Technical Specialist Nationwide Group Noble Park, VIC, AU

Operations Learning & Technical Specialist

As the Operations Learning & Technical Specialist, you will play a pivotal role in ensuring our Tow Truck Operators are equipped with the knowledge and skills they need to excel. Your responsibilities will encompass the delivery, monitoring, and review of training programs tailored for both new and existing operators, while fostering an engaging learning environment that emphasises safety and compliance. In the role, you will:

• Conduct competency sign-offs
• Provide technical support and mentoring
• Integrate new team members seamlessly into our operations
• Evaluate and test equipment to maintain our high safety standards
• Ensure our operators are always prepared for the road ahead

About you:

If you are passionate about training and development and possess a keen eye for detail, we want you on our team. Ideal candidates will have a background in heavy vehicle transport, along with experience in training or mentoring roles. You should possess a Certificate IV in Training and Assessment (desirable) and hold a heavy vehicle driver's licence.

• Strong communication skills with the ability to inspire and engage.
• A knack for building relationships and fostering collaboration.
• Proven ability to assess and develop talent within the organisation.
• Commitment to safety and compliance in all operational aspects.

Your proactive approach and commitment to excellence will help us maintain our reputation as a leader in the industry, creating a safe and supportive environment for all team members.

About us:

At Nationwide Towing & Transport, we pride ourselves on being the backbone of road safety and support. Our commitment to excellence is reflected in our approach to training and operational support, ensuring every team member is equipped with the skills and knowledge to succeed. With a focus on innovation and continuous improvement, we strive to set the standard in the towing industry.

We believe in the power of collaboration and are dedicated to building a diverse workforce that drives our mission forward. Join us as we create a safer, more efficient future for all road users.

Our people are at the heart of everything we do. We invest in our teams, value safety above all else, and provide opportunities to grow your career in a national business that continues to evolve.

• The opportunity to coach and develop a skilled contractor network.
• A supportive, collaborative team environment.
• Discounts on services and products with RACV
• Flexible working arrangements to support work life balance
• Career development opportunities within a growing organisation.
• A business that genuinely values safety, quality and customer service.

You can learn more about Nationwide Group at Nationwide Group Careers