Operations Information Management Specialist

CDC; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

CDC Academy

CDC Day

Parental Leave

Volunteer Leave

Employment Assistance Program

CDC Social Events

Job summary

CDC Data Centres in Australia is seeking an Operations Information Management Specialist to improve how operational information is structured, managed and governed across our growing portfolio. You will work with operations and ICT teams to build information frameworks, SharePoint libraries, metadata and workflows, ensuring access, security and audit readiness.

The role requires 3+ years in information management or related fields, strong Microsoft 365 skills, Power BI, and a practical,

Qualifications

• 3+ years' experience within information management, operational coordination, project coordination or a related environment.
• Working knowledge of SharePoint libraries, lists, pages, metadata, permissions, navigation and search.
• Strong Microsoft 365 capability, with experience using information management and reporting systems.
• Experience supporting information governance, systems improvement, workflow automation and user adoption.
• Strong communication and problem-solving skills, with the ability to clarify requirements and work effectively across diverse stakeholder groups.
• Experience with Power Automate, Power BI, or exposure to data centres, construction, or facilities environments will be highly regarded.

Responsibilities

• Develop and maintain information frameworks, SharePoint libraries, registers, metadata and workflows across Operations.
• Improve access to operational information through effective SharePoint navigation, permissions, search and information structures.
• Establish consistent information governance across ownership, classification, retention and lifecycle management.
• Partner with ICT and operational stakeholders to improve workflows, automation and information management processes.
• Maintain visibility of key standards, procedures, templates, records and approvals, supporting compliance and audit readiness.
• Identify information gaps, duplication and inefficient processes, driving practical improvements across the operational environment.

Skills

Information management

Operational coordination

Project coordination

SharePoint expertise

Microsoft 365

Power Automate

Power BI

Workflow automation

Stakeholder communication

Problem-solving

Tools

SharePoint

Power Automate

Power BI

Microsoft 365

Job description

• Shape how critical operational information is managed, accessed and governed across our growing data centre portfolio!
• Join a passionate, high-performing organisation, during an exciting period of growth
• Role location open to Melbourne or Canberra

About Us:

Established in 2007, CDC Data Centres is Australia and New Zealand's leading operator of secure, world-class data centre facilities. CDC plays a unique role in the fabric of the nations in which we operate, and we take this responsibility very seriously.

With multiple facilities across Australia and New Zealand, CDC's diversified operations provide large-scale secure data centre campuses that support co-location, dedicated and hyperscale compute environments, with all campuses interconnected with high-speed carrier grade networks.

At CDC, we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world's best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the Role:

Playing a key role within our Operations team, the Operations Information Management Specialist will be responsible for improving how operational information is structured, managed, accessed and maintained across CDC. Working closely with operational teams and cross-functional stakeholders, this role will establish practical information frameworks and controls that ensure critical information is accurate, secure, easy to find and fit for purpose. With a strong focus on information governance and continuous improvement, you will translate business requirements into practical solutions that improve information access, strengthen governance and drive consistent ways of working across our growing operational portfolio.

• Develop and maintain information frameworks, SharePoint libraries, registers, metadata and workflows across Operations.
• Improve access to operational information through effective SharePoint navigation, permissions, search and information structures.
• Establish consistent information governance across ownership, classification, retention and lifecycle management.
• Partner with ICT and operational stakeholders to improve workflows, automation and information management processes.
• Maintain visibility of key standards, procedures, templates, records and approvals, supporting compliance and audit readiness.
• Identify information gaps, duplication and inefficient processes, driving practical improvements across the operational environment.

What's in it for you:

CDC offers excellent employment conditions and benefits such as:

• CDC Academy - Make your mark by enhancing your professional development with the CDC Academy. Enrol in specialised training courses that will help you develop skills and ensure you thrive in your chosen career.
• CDC Day - An additional day of paid leave dedicated to nurturing your health and wellbeing.
• Parental Leave - Inclusive and above legislative tenure of parental leave entitlements to help you start, grow and care for your family.
• Volunteer Leave - Make a meaningful difference with 2 days of volunteering leave for any cause or charity of your choice.
• Employment Assistance Program - Be confident that you and your family are supported with access to our comprehensive Employee Assistance Program.
• CDC Social Events - CDC's offers staff and their family's inclusive events that nurtures relationships, connection and friendships across the business. CDC hosts BBQs, family picnics and community events, bringing together CDC staff in different settings.

About You:

The successful candidate will bring previous experience across information management, operational or project coordination, combined with strong systems capability and a practical, solutions-focused approach. You'll be comfortable working within SharePoint and Microsoft 365 environments, with the ability to understand business requirements and translate these into effective information structures, processes and ways of working. The successful candidate will enjoy bringing structure to complex information environments and partnering with stakeholders to make information easier to manage, access and use!

• 3+ years' experience within information management, operational coordination, project coordination or a related environment.
• Working knowledge of SharePoint libraries, lists, pages, metadata, permissions, navigation and search.
• Strong Microsoft 365 capability, with experience using information management and reporting systems.
• Experience supporting information governance, systems improvement, workflow automation and user adoption.
• Strong communication and problem-solving skills, with the ability to clarify requirements and work effectively across diverse stakeholder groups.
• Experience with Power Automate, Power BI, or exposure to data centres, construction, or facilities environments will be highly regarded.

Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.