Operations Assistant

Forum Recruitment; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Job summary

Forum Recruitment is seeking an Operations Assistant to support the day-to-day operation and maintenance of a busy shopping centre. Reporting to the Centre Manager and Operations Manager, you will assist with contractor coordination, risk management, safety procedures and centre presentation.

You will work closely with retailers and the Centre Management team, perform minor maintenance tasks, monitor essential services, and help ensure compliance with WHS requirements while supporting a

Qualifications

• Hands-on maintenance experience and readiness to handle daily operational tasks.
• Knowledge of WHS requirements, risk management and relevant legislation.
• Strong communication and teamwork with contractors, retailers and stakeholders.
• Proactive approach to safety, security and centre presentation.
• Willingness to obtain and maintain statutory licences and ongoing training.

Responsibilities

• Assist with maintenance, cleanliness, presentation and operation of the centre and assets.
• Liaise with service contractors across essential services (air conditioning, security, lifts, fire equipment, electrical, pest control).
• Support WHS, risk management, incident reporting and contractor compliance.
• Undertake minor maintenance and cleaning (painting, lighting, plumbing, gardening, plant room upkeep).
• Collaborate with Centre Management and retailers, support tenancy fit-outs, emergency procedures and promotional displays.

Skills

Maintenance skills

WHS knowledge

Communication

Teamwork

Licence eligibility

Job description

About the company

Forum Recruitment is proud to partner with a well-established organisation specialising in the management and operation of shopping centres. With a strong focus on operational excellence, safety, asset management and presentation, they are seeking a hands‑on professional to support the successful day‑to‑day operation of one of their centres.

About the role

Reporting to the Centre Manager and Operations Manager, the Operations Assistant will provide hands‑on support across the day‑to‑day operation and maintenance of the shopping centre. You will assist with contractor coordination, risk management, maintenance, safety procedures and centre presentation, while working closely with retailers and the broader Centre Management team.

Responsibilities

• Assist with the maintenance, cleanliness, presentation and effective operation of the centre and its assets.
• Liaise with and monitor service contractors and trades across essential services, including air conditioning, security, lifts, fire equipment, electrical systems and pest control.
• Support WHS, risk management, incident reporting and contractor compliance procedures.
• Undertake minor maintenance and cleaning activities, including painting, lighting replacement, basic plumbing, gardening and plant room upkeep as required.
• Work collaboratively with the Centre Management team and retailers, including supporting tenancy fit‑outs, emergency procedures and promotional displays.

About you

• Practical maintenance skills and a willingness to take a hands‑on approach to day‑to‑day operational tasks.
• Knowledge of, or the ability to develop sound knowledge of, WHS requirements, risk management practices and relevant legislation.
• Strong communication and teamwork skills with the ability to work effectively with contractors, retailers and internal stakeholders.
• A proactive approach to safety, security, centre presentation and identifying maintenance requirements.
• The ability to obtain and maintain relevant statutory licences and undertake ongoing training and development as required.

What's in it for you?

This is an opportunity to build your operational experience in a varied, hands‑on shopping centre environment. You will work across maintenance, contractor coordination, safety and centre operations as part of a collaborative Centre Management team, with opportunities for ongoing training and development.