Operations Administrator

FedEx Australia; Canning; On-site; AUD 65,000 - 90,000; Full time

Job summary

FedEx Australia is seeking an Operations Coordinator to oversee daily activities, ensuring smooth business functions and timely service delivery. You will work with customers, suppliers and internal teams to plan workloads, manage data and documentation, and resolve issues to maintain service levels.

The role emphasizes collaboration, data integrity and adherence to procedures within a global logistics leader. Growth opportunities are available within the organization.

Qualifications

• Manages and coordinates daily operational tasks to ensure smooth and efficient business functions
• Collaborates with customers, suppliers, vendors and agencies to establish and maintain service agreements
• Plans, prioritizes and organizes workload to meet deadlines and departmental objectives
• Processes and manages data and documentation, maintaining accurate records
• Resolves operational issues independently or escalates complex situations
• Performs other duties as assigned

Responsibilities

• Manages and coordinates daily operational tasks to ensure smooth and efficient business functions
• Collaborates with customers, suppliers, vendors and agencies, where required, to establish and maintain service agreements
• Independently plans, prioritizes and organizes workload to meet deadlines and departmental objectives, while adhering to established operational procedures
• Processes and manages data and documentation, maintaining accurate and organized records
• Resolves operational issues independently or escalates complex situations to appropriate personnel
• Performs other duties as assigned

Job description

Responsible for overseeing and coordinating daily operations to ensure smooth business functioning. This role also involves collaborating with vendors, managing data and documentation, adhering to procedures, and resolving operational issues.

• Manages and coordinates daily operational tasks to ensure smooth and efficient business functions
• Collaborates with customers, suppliers, vendors and agencies, where required, to establish and maintain service agreements
• Independently plans, prioritizes and organizes workload to meet deadlines and departmental objectives, while adhering to established operational procedures
• Processes and manages data and documentation, maintaining accurate and organized records
• Resolves operational issues independently or escalates complex situations to appropriate personnel
• Performs other duties as assigned

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.