Operational Support Officer

Busy Ability; Darwin; On-site; AUD 85,000 - 93,000; Full time

Benefits offered by this job

17% Superannuation + salary packaging

Flexible working arrangements

Professional development opportunities

Staff wellbeing and study offers

Diversity and inclusion programs

Job summary

Flinders University in Darwin is seeking an experienced Operational Support Officer to join the RRH discipline, supporting operational and administrative tasks and coordinating conferences, events and stakeholder visits.

Based at the Darwin Casuarina campus, you will help develop and improve procedures, manage calendars, travel and meetings, and prepare correspondence for leadership staff. This full-time, fixed-term position offers a salary of AUD 84,599–AUD 93,366 with 17% superannuation.

Qualifications

• Proven experience providing operational and administrative support in a complex organisation.
• Experience coordinating conferences, events, travel and meetings.
• Ability to develop and maintain operational procedures, templates and work instructions.
• Strong written and verbal communication with diverse stakeholders.

Responsibilities

• Provide operational and administrative support including calendar management, meetings coordination and distribution of correspondence.
• Build and maintain effective relationships with leadership staff and stakeholders.
• Support development and maintenance of procedures, processes and templates for efficient service delivery.
• Coordinate travel arrangements for staff, students and visitors in line with policies.

Skills

Calendar management

Meetings coordination

Executive support

Stakeholder engagement

Operational administration

Job description

Operational Support Officer, Rural and Remote Health

Darwin Flinders University

• Full time | Fixed term until 31 December 2027
• Professional HEO5 | $84,599 - $93,366
• Location: Darwin / Larrakia

We are seeking a proactive and highly organised Operational Support Officer to join the Operational Support team and deliver high quality operational and administrative support to the Discipline of Rural and Remote Health (RRH) at Flinders University. In this diverse role, you will be responsible for coordinating operational activities including conferences and events, stakeholder visits, while providing executive support to leadership staff. Based at the Darwin Casuarina campus, this position contributes to the ongoing improvements of operational procedures, administrative systems and work instructions to support consistent and effective service delivery across the discipline.

Key responsibilities include:

• Providing operational and administrative support, including calendar management, coordination of meetings and conferences, and the preparation and distribution of correspondence.
• Building and maintaining effective working relationships with leadership staff and key stakeholders.
• Supporting the development and ongoing maintenance of operational procedures, processes and templates to support efficient and consistent service delivery.
• Coordinating travel arrangements for staff, students, visitors and groups, ensuring compliance with university policies and procedures.

About You

You are a highly organised and proactive professional with experience providing operational and administrative support in a complex environment. With strong communication and stakeholder engagement skills, you thrive in a fast‑paced setting, effectively managing competing priorities while delivering high‑quality customer service and operational outcomes. You are solutions‑focused, detail‑oriented and committed to continuous improvement, with the ability to work both independently and collaboratively to support organisational goals.

To be successful in this position, you will demonstrate:

• Proven experience providing operational and administrative support, including coordinating events, travel, facilities, resources and business operations within a complex organisation.
• Strong organisational and problem‑solving skills, with the ability to manage competing priorities, meet deadlines and maintain a high level of accuracy and attention to detail.
• Excellent written and verbal communication skills, with the ability to build positive relationships and work collaboratively with a diverse range of internal and external stakeholders.
• Sound knowledge of contemporary administrative systems, software and processes, with the ability to interpret and apply policies and procedures to support efficient service delivery and continuous improvement.

Flinders Rural and Remote Health NT

At Flinders Rural and Remote Health NT, our aim is to be a hub for innovative health research, education, and workforce development across the Northern Territory. We engage with students, community, and stakeholders to provide critical programs, such as the Northern Territory Medical Program, Paramedicine, Rural Clinical School, and the University Department of Rural Health.

Our postgraduate education pathways (Remote Health Practice program), provides workforce development through Indigenous health and clinical skills training, and we have a community driven research program led by researchers committed to improving health outcomes. We work alongside Poche SA+NT focussing on Indigenous leadership capacity development and developing the Indigenous health workforce. All activities are driven by our values which focus on the long‑term and short‑term needs of the NT community.

Life at Flinders

They say know your place. We say you've found it right here.

Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

• 17% Superannuation + salary packaging options
• Flexible working arrangements
• Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our staff wellbeing program
• Wide range of professional development activities and services, including exclusive staff study offers
• We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.
• Recognised as a Veteran Employer of Choice

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Appointment to this role is conditional on the completion of required pre‑employment checks and declarations, each of which must be satisfactory to the University.

• Flinders University will require a current completed Nationally Coordinated Criminal History Check and Gender Based Violence Declaration which is satisfactory to the University. The contract of Employment is conditional upon the receipt of these completed compliance checks. A disclosable outcome will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.
• Staff working in a health care setting are required to be fully vaccinated against COVID-19 in line with the NT Health policy.
• Northern Territory Government legislation (the Care and Protection of Children Act 2007) now requires all individuals in child related employment or whose duties involve, or are likely to involve, contact with a child, to hold a valid 'Working with Children Clearance' (Ochre Card). This position involves child related work and is assessed as requiring a Working with Children Clearance/Ochre Card.