Operational Services Associate, Deviations X2

Csl Behring; City of Melbourne; On-site; AUD 85,000 - 110,000; Full time

Job summary

CSL Behring is seeking an Operational Services Associate - Deviations x2, based at our Broadmeadows facility. Reporting to the Manager, Operational Services, you will lead deviation investigations across the manufacturing value stream and support operational improvements.

We are hiring for two fixed term (12 months) positions. You will assemble cross‑functional teams, define CAPAs, and manage timelines to ensure timely closure while maintaining GMP compliance and robust documentation.

Qualifications

• Tertiary qualification in Science or Engineering.
• Experience in pharmaceutical manufacturing / engineering or quality preferred.
• Exposure to deviation investigations and GMP environments.
• Strong analytical, problem-solving and documentation skills.
• Effective cross-functional communication and ability to meet deadlines.

Responsibilities

• Lead deviation investigations end‑to‑end, collaborating with QA and manufacturing teams to define scope, identify root causes, and assess operational impact.
• Assemble and guide cross‑functional teams using structured investigation methodologies, ensuring all findings are accurately documented, verified, and compliant.
• Define CAPAs and effectiveness checks, work with QA to secure approvals, and track progress to ensure timely completion.
• Manage investigation timelines, escalating risks or delays as needed, and communicate updates and outcomes to stakeholders.
• Support routine deviation activities.

Skills

Deviation investigations

Root cause analysis

GMP experience

Analytical thinking

Documentation

Cross-functional collaboration

Communication skills

Team player

Education

Tertiary qualification in Science or Engineering

Job description

We are seeking an Operational Services Associate -Deviations x2 to join our growing team. Based at our Broadmeadows facility and reporting to the Manager, Operational Services, this role provides expertise in deviation investigations across the manufacturing value stream and supports operational improvements.

We are hiring for two fixed term (12 months) positions.

Key Responsibilities

• Lead deviation investigations end‑to‑end, collaborating with QA and manufacturing teams to define scope, identify root causes, and assess operational impact.
• Assemble and guide cross‑functional teams using structured investigation methodologies, ensuring all findings are accurately documented, verified, and compliant.
• Define CAPAs and effectiveness checks, work with QA to secure approvals, and track progress to ensure timely completion.
• Manage investigation timelines, escalating risks or delays as needed, and communicate updates and outcomes to stakeholders.
• Support routine deviation activities.

Preferred Skills & Experience

• Tertiary qualification in Science or Engineering.
• Experience in pharmaceutical manufacturing / engineering or quality is highly preferred.
• Exposure to or strong interest in deviation investigations, root cause analysis, and GMP environments.
• Strong analytical, problem‑solving, and documentation skills.
• Effective communication and interpersonal skills with the ability to work cross‑functionally.
• Proactive team player able to manage multiple priorities and meet deadlines.