Operational Risk - Senior Change Manager

Macquarie Group; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Wellbeing leave day per year

Service bonus leave days per year

Parental leave (up to 20 weeks) for +

Transition leave

Volunteer leave and donation matching

Gender affirmation leave

Employee Assistance Program and Wellbe

Salary packaging options

Learning & development opportunities

Hybrid and flexible working

Work from home equipment reimbursement

Job summary

Macquarie Group is seeking a Change Manager to lead and embed complex operational risk initiatives across business and risk teams. You will develop practical change strategies for new frameworks, operating models, processes and controls, and drive engagement, communications, training, and readiness activities to ensure adoption and sustainment across the organisation.

You will collaborate with project teams and senior stakeholders to deliver impactful change, leverage change management best

Qualifications

• 5+ years of experience in change management within financial services or similar environments.
• Proven track record delivering change strategies across organisation, culture, and behaviour.
• Strong ability to influence and collaborate with senior leadership and diverse teams.
• Excellent communication: translate complex concepts into clear, actionable messages.
• Experience delivering change impact assessments, stakeholder engagement plans, communications, training, and readiness activities.

Responsibilities

• Develop and implement practical change strategies to embed new frameworks, operating models, processes and controls.
• Lead engagement, communications, training, and readiness activities to ensure change adoption.
• Partner with project teams and senior stakeholders to drive successful delivery of complex initiatives.
• Monitor adoption and sustainment of changes across risk and business teams.

Skills

Change management

Stakeholder engagement

Communication skills

Change impact assessments

Transformation projects

Job description

Our Operational Risk Delivery & Change team partners with risk specialists, business stakeholders, and transformation teams across Macquarie to deliver strategic initiatives that strengthen operational risk management. We lead the implementation of risk transformation, regulatory improvement, and framework enhancement programmes that support stronger governance, accountability, decision-making, and risk management practices across the organisation.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

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As a Change Manager, you will play a key role in delivering complex operational risk initiatives and supporting the successful adoption of change across business and risk teams. You will develop and implement practical change strategies that enable new frameworks, operating models, processes, controls, and technology solutions to be embedded effectively. Working closely with project teams and senior stakeholders, you will drive engagement, communication, training, and readiness activities to help ensure change is understood, adopted, and sustained across the organisation.

What you offer

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• 5+ years' experience in change management, with recent experience delivering complex transformation initiatives within financial services, risk, regulatory, governance, or similar environments
• Demonstrated success in developing and implementing change strategies that support organisational, cultural, and behavioural change across diverse stakeholder groups
• Strong relationship-building and stakeholder management skills, with the ability to influence and collaborate effectively across business, risk, technology, and senior leadership teams
• Excellent communication skills, with the ability to translate complex concepts into clear, practical, and engaging messages for different audiences
• Experience delivering change impact assessments, stakeholder engagement plans, communications, training, and business readiness activities. Knowledge of operational risk management, governance frameworks, or regulatory environments would be advantageous.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks' paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks' paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months' gender affirmation leave, including 6 weeks' paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About the Risk Management Group

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Our Risk Management Group works as an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. We are a global team that aims to manage the risks of today and anticipate the risks of tomorrow. Our divisions include compliance, credit, financial crime risk, market risk, operational risk, aggregate risk and prudential, and central.

Inclusion at Macquarie

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We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.