Operational Manager

Level® Group ANZ; Ingham; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Work vehicle provided

Uniform provided

Negotiable relocation support

Further training and career development

Competitive salary

Job summary

Level® Group ANZ in Ingham, Queensland, is seeking a motivated individual to oversee daily operations. This full-time role involves managing both field operations and office personnel, crafting strategies to achieve company goals, and ensuring exceptional customer service. Candidates should have customer service and administration experience, leadership skills, and proficiency in Microsoft Office. The position offers a work vehicle, uniform, and potential relocation support, fostering a positive and dynamic workplace culture.

Qualifications

• Face-to-face Office Based Role.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Excellent attention to detail and written communication skills.

Responsibilities

• Oversee all company processes and ensure structured daily operations.
• Manage and coordinate all departments, encompassing both field operations and office personnel.
• Formulate and execute strategies to meet the company's goals and objectives.

Skills

Customer service experience

Administration experience

Leadership experience

Microsoft Office Suite proficiency

Software operation management

Strong interpersonal skills

Tools

SimPRO

Job description

Oversee all company processes and ensure structured daily operations. Manage and coordinate all departments, encompassing both field operations and office personnel. Formulate and execute strategies to meet the company's goals and objectives. This role is a flexible full-time, five-day, 38-hour week.

Requirements

Face-to-face Office Based Role

Qualifications

• Customer service experience is required.
• Administration experience is well regarded.
• Simpro (well regarded but not essential).
• Experience with leading people.
• Proficiency in computer general Microsoft suite (Word, Excel, PowerPoint).
• Use of software to assist in operation management and reporting.
• Customer service focused: committed to providing exceptional customer service across all channels - written, phone and face-to-face.

Communication

The ability to communicate clearly and concisely, varying communication styles depending upon the audience.

Attention to detail

Excellent attention to detail and written skills when communicating with others, both internally and externally. Ability to apply knowledge in a practical, commercial manner.

Teamwork

Willingness to assist and support others as required and get on with team members.

Time management / organisation

Accomplish objectives effectively within the time frame given and carry out administrative duties within the portfolio efficiently and on time.

Work health and safety

Understanding and applying occupational health and safety principles.

Personal attributes

• Professional approach.
• Ability to work under pressure.
• Organisational and time management skills.
• Excellent attention to detail.
• Confident manner.
• Positive approach to change.
• Strong interpersonal skills.
• Self-education.
• Happy, healthy and fun.
• Customer service focused: committed to providing exceptional customer service across all channels - written, phone and face to face.

Benefits

• Opportunity to be part of our team of friendly and reliable employees.
• A wide variety of work to keep the job interesting.
• A work vehicle and your uniform will be provided.
• Negotiable relocation support.
• Further training and career development.
• Competitive salary.

Location

M&J Hemmett Electrical are a family owned and run business based in the beautiful Ingham, North Queensland. With the increased cost of living, the Hinchinbrook region offers a very affordable way of life. It is home to some of the best locations for fishing, boating, and hiking and is the perfect location for singles and families.