On-Site Application Support Analyst — Global Impact

Appian Corporation; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

Employee Stock Purchase Program

Tuition reimbursement

Retirement plan

Wellness dollars

Job summary

Appian Corporation is seeking an experienced technology professional to lead the support and evolution of applications built on the Appian platform. You will solve complex technical challenges and influence solutions across automation in an in-person Sydney-based role.

Join a team responsible for deploying best practices, maintaining stable environments, and collaborating with developers and business stakeholders in CRM and HR domains.

Qualifications

• Bachelor's degree in CS/IT or related discipline.
• 3+ years in enterprise application support or data analysis.
• SQL and spreadsheets used to analyze data and fix issues; AI tools helpful.

Responsibilities

• Investigate and resolve complex system issues for global end users.
• Lead production resolution and coordinate across units to restore services.
• Perform routine environment maintenance and post-refresh validation checks.

Skills

SQL

Data analysis

AI tools

Communication

Education

Bachelors in Computer Science

Bachelors in Information Technology

Tools

Appian platform

MySQL

PostgreSQL

Salesforce

Job description

Appian Corporation is seeking an experienced technology professional to lead the support and evolution of applications built on the Appian platform. You will solve complex technical challenges and influence solutions across automation in an in-person Sydney-based role.

Join a team responsible for deploying best practices, maintaining stable environments, and collaborating with developers and business stakeholders in CRM and HR domains.