On Road Assist - Customer Service

Tourism Holdings Limited; Western Australia; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading adventure company in Western Australia is looking for a full-time member for their On Road Assist Call Centre Team. The role involves assisting customers with repairs, providing great service, and ensuring updated communication. Ideal candidates will have experience in call centres, strong customer service skills, and a friendly attitude. Competitive salary and perks, including free motorhome holidays, are offered.

Benefits

Free motorhome hires

Ongoing training and career growth opportunities

Fun and supportive workplace culture

Qualifications

• Strong customer service skills and call centre experience required.
• Excellent interpersonal skills with an empathetic communication style.
• Mechanical knowledge is a plus but not essential.

Responsibilities

• Assist guests with timely repairs.
• Negotiate solutions for a great customer experience.
• Track incidents and keep guests updated.

Skills

Call centre experience

Customer service skills

Problem-solving skills

Time management

Interpersonal skills

Job description

Competitive Salary Perks + free motorhome holidays

Join Our On Road Assist Call Centre Team!

Are you ready to take your career to the next level? Here’s your chance to be part of an exciting industry, where no two days are ever the same, and your skills truly shine. At thl, we live and breathe adventure—and you could be at the heart of it all in a full-time role!

What You'll Do:

• Assist guests with timely repairs.
• Negotiate solutions for a great customer experience.
• Track incidents and keep guests updated.

What You Need:

• Call centre experience and strong customer service skills.
• Problem-solving skills and time management.
• Friendly attitude (bonus if you love road trips!).
• Excellent interpersonal skills with an empathetic communication style.
• Mechanical knowledge is a plus but not essential.

We offer:

• Experience our RVs with free motorhome hires!
• Ongoing training and career growth opportunities.
• A fun and supportive workplace culture

Who We Are:

We believe road trips are the ultimate way to travel! With over 35 years of RV expertise, we’ve been building, renting, and selling motorhomes across Australia, New Zealand, Canada, the UK, and Europe.

We embrace diversity and are committed to being an equal-opportunity employer. Applicants must have the right to work in Australia.

Ready to hit the road with us?Apply Now!