Officer, Trading Operations

ASX; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working options

Flexible working arrangements

Job summary

ASX is seeking a candidate to operate and monitor the ASX Trade and Trade24 markets on a 24-hour rotating shift. You will provide high-level customer service, escalate issues, and perform daily tasks with minimal supervision while ensuring regulatory compliance and strong stakeholder engagement.

The role offers hybrid working options in a dynamic market environment. A focus on continuous learning, adaptability, and collaboration with diverse teams is essential.

Qualifications

• Excellent verbal, written, presentation and communication skills.
• Understanding of the Australian Equity or Derivatives market.
• Attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Operate and monitor the markets on a 24 hour rotational shift structure.
• Provide a high level of customer service and escalate issues where necessary.
• Complete daily checklist tasks with minimal supervision.
• Understand regulatory obligations for Trading Operations and determine when issues require escalation.
• Engage with brokers, custodians, clearing participants, and regulators to service stakeholders.
• Collaborate with internal teams to improve client service and operational efficiency.
• Maintain market awareness through monitoring trends and identifying risks.

Skills

Verbal communication

Written communication

Presentation skills

Stakeholder relations

Job description

ASX: Powering Australia's financial markets

When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all. In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines. We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance. We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee‑led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

About The Team

Market Operations sits within the Markets group and consists of Trading Operations, Clearing Operations, Market Announcement and Market Surveillance. Our team manages the ASX Trade and ASX 24 markets 24 hour team, ensuring we are meeting our licence obligations while providing support to market participants, regulators and internal stakeholders. Ensure the integrity, efficiency, and regulatory compliance with ASX's market licence obligations to operate Fair, Orderly and Transparent Markets through the operational support of the trading environments.

What You Will Be Doing

• Operate and monitor the markets on a 24 hour rotational shift structure, understanding the daily processes and key checkpoints throughout a trading day
• Provide a high level of customer service and escalate issues where necessary
• Complete daily checklist tasks with minimal supervision
• Understand the regulatory obligations for Trading Operations and determine when issues require escalation
• Working toward becoming a SME and looking for opportunities to upskill and improve knowledge of the workings of the ASX Trade and Trade24 markets
• Engage and service a diverse range of stakeholders inclusive of brokers, custodians, clearing participants, investment counterparties, system vendors, compliance officers and regulators
• Understand and ensure compliance with our license obligations and regulatory reporting requirements, including potential FOT issues
• Collaborate with internal teams to contribute to strategic initiatives that improve client service, optimise processes, and achieve operational efficiencies
• Maintain a high level of market awareness through media monitoring, analysing trends, and identifying potential risks
• Demonstrate the ASX Values: We put the market first; We stand up for what's right; We achieve more together; We drive positive change

What You Will Bring

Must have

• Excellent verbal, written, presentation and communication skills, with strong interpersonal skills and ability to build and maintain relationships with stakeholders
• Gained an understanding of the Australian Equity or Derivatives market
• Attention to detail – understands the importance of getting things right
• Agile, Adaptable & Resilient – able to manage change and be positive
• Intellectually Curious – demonstrates a commitment to on-going learning
• Analytical Thinker – detail orientated, methodical and guided by structure and process; seeks to deliver efficiency
• Decisive Communicator – clearly articulates recommendations to management and keeps calm under pressure
• Team Player – actively builds and maintains relationships; respectful, considerate, ethical and behaves with integrity
• Work a 24hr rotating roster, covering the hours of the ASX Trade and Trade24 markets

Nice To Have

• Knowledge of Participant systems, operations and connectivity models across Front, Middle or Back Office environments
• Previous exposure to listed products or ASX Operating Rules

We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. We encourage you to apply even if you don’t meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at [e-mail].

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full‑time, we encourage you to apply if you are interested in part‑time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on‑boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.