Officer, Trading Operations

Australian Securities Exchange; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid working options

Flexible working arrangements

Job summary

Australian Securities Exchange in Sydney, NSW seeks a Market Operations professional to monitor and support 24-hour trading environments, ensure regulatory compliance, and drive operational improvements. The role emphasizes leadership in a collaborative team, strong customer service, and ongoing SME development across ASX Trade and Trade24.

You will engage with brokers, custodians and regulators while upholding ASX values and a flexible, hybrid work model.

Qualifications

• Excellent verbal, written, presentation and communication skills.
• Gained an understanding of the Australian Equity or Derivatives market.
• Attention to detail - understands the importance of getting things right.
• Agile, Adaptable & resilient - able to manage change and be positive.
• Intellectually curious - demonstrates a commitment to ongoing learning.
• Analytical thinker - detail oriented and process driven.
• Decisive communicator - clearly articulates recommendations under pressure.
• Team player - builds relationships with stakeholders and works ethically.
• Willing to work a 24hr rotating roster across ASX Trade and Trade24 markets.

Responsibilities

• Operate and monitor the markets on a 24 hour rotational shift structure.
• Provide a high level of customer service and escalate issues when needed.
• Complete daily checklist tasks with minimal supervision.
• Understand regulatory obligations for Trading Operations and escalate issues.
• Upskill and become a SME on ASX Trade and Trade24 operations.
• Engage with brokers, custodians, clearing participants, systemic vendors and regulators.
• Ensure compliance with license obligations and regulatory reporting requirements.
• Collaborate with internal teams on strategic initiatives to improve client service and efficiency.
• Maintain market awareness through media monitoring and trend analysis.
• Demonstrate ASX values in daily practice.

Skills

Verbal and written communication

Stakeholder management

Australian Equity/Derivatives market

Attention to detail

Agile and resilient

Intellectual curiosity

Analytical thinking

Decisive communication

Team player

24h roster experience

Job description

Australian Securities Exchange – Sydney NSW

ASX: Powering Australia's financial markets

Why join the ASX?

When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.

About the team:

Market Operations sits within the Markets group and consists of Trading Operations, Clearing Operations, Market Announcement and Market Surveillance. Our team manages the ASX Trade and ASX 24 markets 24 hour team, ensuring we are meeting our licence obligations while providing support to market participants, regulators and internal stakeholders.
Ensure the integrity, efficiency, and regulatory compliance with ASX's market licence obligations to operate Fair, Orderly and Transparent Markets through the operational support of the trading environments.

What you will be doing:

How we do things at ASX is just as important as what we do. This means, if you're a people leader, you will be responsible for both the core duties outlined below, and providing leadership to your team to ensure we foster a collaborative, inclusive team environment, where people feel empowered, accountable, and deeply connected (as outlined in our Leadership Principles).

• Operate and monitor the markets on a 24 hour rotational shift structure, understanding the daily processes and key checkpoints throughout a trading day
• Provide a high level of customer service and elevate issues where necessary
• Complete daily checklist tasks with minimal supervision
• Understand the regulatory obligations for Trading Operations and determine when issues require escalation
• Working toward becoming a SME and looking for opportunities to upskill and improve knowledge of the workings of the ASX Trade and Trade24 markets
• Engage and service a diverse range of stakeholders inclusive of brokers, custodians, clearing participants, investment counterparties, system vendors, compliance officers and regulators
• Understand and ensure compliance with our license obligations and regulatory reporting requirements, including potential FOT issues
• Collaborate with internal teams to contribute to strategic initiatives that improve client service, optimise processes, and achieve operational efficiencies
• Maintain a high level of market awareness through media monitoring, analysing trends, and identifying potential risks
• Demonstrate the ASX Values: We put the market first; We stand up for what's right; We achieve more together; We drive positive change

What you will bring:

• Excellent verbal, written, presentation and communication skills, with strong interpersonal skills and ability to build and maintain relationships with stakeholders
• Gained an understanding of the Australian Equity or Derivatives market
• Attention to detail - understands the importance of getting things right
• Agile, Adaptable & Resilient - able to manage change and be positive
• Intellectually Curious - demonstrates a commitment to on‑going learning
• Analytical Thinker - detail orientated, methodical and guided by structure and process; seeks to deliver efficiency
• Decisive Communicator - clearly articulates recommendations to management and keeps calm under pressure
• Team Player - actively builds and maintains relationships; respectful, considerate, ethical and behaves with integrity
• Work a 24hr rotating roster, covering the hours of the ASX Trade and Trade24 markets

Nice to have:

• Knowledge of Participant systems, operations and connectivity models across Front, Middle or Back Office environments
• Previous exposure to listed products or ASX Operating Rules

We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at *******@asx.com.au.

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full‑time, we encourage you to apply if you are interested in part‑time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on‑boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.