Office Team Member — Customer Support & Admin

Aspire Technology Limited; Townsville City; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Epic discounts

Development pathways

Culture of connection

Partnership with Ronald McDonald House

Employee recognition

Job summary

Amart in Townsville is seeking a friendly customer service specialist to help customers complete purchases, assist with finance applications and coordinate deliveries. You’ll keep admin processes running smoothly and stay calm when issues arise, turning them into positive outcomes.

If you enjoy connecting with people with warmth and a strong sense of rhythm, you’ll thrive in this role and help customers feel supported and excited about their new piece home.

Qualifications

• Warm, approachable and enjoy helping people.
• Strong communicator and listener.
• Solid administration or office support skills.
• Enjoy process, structure and rhythm.
• Think with heart and logic when solving problems.
• Show up with positivity and a can-do mindset.
• Able to navigate busy days with efficiency.

Responsibilities

• Support customers through the final steps of their purchase.
• Help with finance applications.
• Coordinate deliveries and keep admin processes humming smoothly.
• Remain calm and practical when challenges arise and turn them around.

Skills

People skills

Communication

Listening

Administration

Process & rhythm

Problem solving

Positive attitude

Tools

CRM

Job description

Amart in Townsville is seeking a friendly customer service specialist to help customers complete purchases, assist with finance applications and coordinate deliveries. You’ll keep admin processes running smoothly and stay calm when issues arise, turning them into positive outcomes.

If you enjoy connecting with people with warmth and a strong sense of rhythm, you’ll thrive in this role and help customers feel supported and excited about their new piece home.