Office Receptionist

Reo Group; Adelaide; On-site; AUD 30,000 - 45,000; Part time

Benefits offered by this job

Part-time hours 20–25 per week

SAP experience helpful

Friendly office environment

Job summary

Reo Group in Australia is seeking a part-time receptionist/administrator to support front-of-house, office administration and customer service. The role includes greeting visitors, answering calls, handling mail and couriers, and maintaining filing systems with SAP experience preferred.

You will coordinate delivery dates with customers and freight forwarders, provide data entry support across SAP and other business systems, and assist the wider Customer Service team as required.

Qualifications

• Experience in front-of-house reception, administration and customer service.
• Familiar with coordinating deliveries or logistics is a plus.
• Ability to use SAP or similar ERP systems for data entry and filing.

Responsibilities

• Greet and assist visitors and callers in a professional manner.
• Manage mail, couriers and deliveries and maintain filing systems.
• Coordinate customer delivery dates and liaise with freight forwarders.
• Provide general administrative support across the office and team.
• Assist with stock and office supplies management.

Skills

Reception

Administration

Customer Service

SAP

Logistics

Tools

SAP

Job description

Job Description

Location: Southern Suburbs
Hours: Part-time, 0.6 FTE | Approximately 20–25 hours per week

Role Highlights

A varied part-time opportunity combining front-of-house reception, administration and customer service, with additional responsibility supporting delivery coordination and the wider Customer Service team.

Role Overview

You will be responsible for providing a professional and welcoming front-of-house experience while supporting the day-to-day administration of the office. This includes greeting visitors, managing incoming calls, handling mail and couriers, and maintaining accurate electronic and hard-copy filing systems.

Working closely with the Customer Service Manager, you will also assist with coordinating and confirming customer delivery dates, liaising with freight forwarders and helping to resolve delivery discrepancies and customer enquiries.

The role will also provide broader administrative support across the business, including preparing correspondence and reports, data entry and record keeping within business systems such as SAP, and managing office and kitchen supplies.

Responsibilities

• Greet and welcome visitors, contractors and clients
• Answer, screen and direct incoming calls
• Manage incoming mail, couriers and deliveries
• Maintain accurate electronic and hard-copy filing
• Coordinate and confirm customer delivery dates
• Liaise with freight forwarders regarding deliveries
• Assist with delivery discrepancy enquiries
• Respond to customer queries and provide general customer service
• Prepare and format correspondence, reports and documents
• Complete data entry and maintain records across business systems, including SAP
• Provide general administrative support to the wider team
• Order and manage office and kitchen supplies

Candidate Profile

You will be a professional and customer-focused Receptionist or Administrator with previous experience in a reception, administration or customer service environment. You will have strong verbal and written communication skills, excellent attention to detail and the ability to manage competing priorities independently.

Experience using SAP or a similar ERP system, along with exposure to freight forwarders or logistics providers, will be highly regarded. Most importantly, you will bring a reliable, organised and professional approach, with the interpersonal skills to confidently engage with customers, visitors and internal stakeholders.

Culture & Benefits

This is a great opportunity for someone looking for a part-time position where they can take ownership of a varied reception and administration function while supporting a broader Customer Service team.

• Part-time hours of approximately 20–25 hours per week
• Varied reception, administration and customer service responsibilities
• Exposure to customer delivery coordination and logistics
• Opportunity to work across business systems including SAP