Office Manager

Australia Education Management Group; Melbourne; On-site; AUD 75,000 - 100,000; Full time

Job summary

A leading education management group seeks an Office Manager in Melbourne to oversee office operations across Australia. The ideal candidate will ensure operational excellence, develop office policies, and manage vendor relationships. This role requires strong organisational, interpersonal, and problem-solving skills, along with experience in office management. Applicants with a background in business administration are encouraged to apply, with an emphasis on cultural inclusion.

Qualifications

• Bachelors in Business Administration or equivalent relevant experience.
• Experience in managing office operations, facilities, and administration.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).

Responsibilities

• Oversee AEMG office locations and ensure operational excellence.
• Develop office-related policies and maintain operations manuals.
• Arrange travel and coordinate vendor relationships.

Skills

Organisational skills

Interpersonal skills

Problem-solving

Customer service

Time management

Education

Bachelors in Business Administration

Office Management

Tools

Microsoft Office Suite

Job description

AEMG Education is a global education company founded in Australia, specialising in international education and talent development. We foster cultural diversity, educational partnerships and research collaborations between universities in China and other countries. AEMG has established partnerships with over 70 educational institutions across China, Australia, New Zealand, the UK, Europe and the USA.

About the People & Operations Division

The People & Operations division forms the core infrastructure of AEMG, supporting the organisation’s strategic and day-to-day effectiveness through integrated systems, technology, administration and people & culture. This division ensures the seamless delivery of internal operations and maintains organisational performance through comprehensive support structures and cross-divisional coordination. The People & Operations division consists of the following departments:

People & Culture

The People & Culture department is responsible for driving AEMG’s people strategy and employee experience. This includes the entire employment lifecycle including talent acquisition, employee relations, HR operations, performance development and organisational culture. The department plays a key role in aligning people capability with AEMG’s strategic goals.

Technology

The Technology department leads the development, implementation and maintenance of AEMG’s digital infrastructure. It supports innovation, cybersecurity, systems integration and IT service delivery across operations, while enabling the organisation’s digital transformation initiatives and strategic technology roadmap.

Project Management Office (PMO) & Administration

The PMO & Administration team oversees the coordination of business-critical projects and operational support services. It ensures structured planning, execution and monitoring of key projects & executive assistance while managing facilities, assets, office logistics and internal service delivery to support smooth operations.

About the Position

The Office Manager plays a leadership support role responsible for managing all AEMG-owned properties and office environments across Australia. This role is accountable for ensuring operational excellence through the development and implementation of office policies, vendor and lease management, strategic office planning and facilities optimisation. The Office Manager collaborates with senior stakeholders, provides upstream communication to leadership, and ensures that office operations support broader organisational needs.

Key Responsibilities

1. Property and Facility Management

Oversee all AEMG office locations in Australia, ensuring they are maintained, functional and aligned with business needs.

Lead procurement and vendor engagement for cleaning, security, IT, maintenance and related services.

Negotiate and manage lease agreements, renewals, property inspections, fit-outs and rental arrangements.

2. Policy and Procedure Development

Develop and implement office-related policies, Standard Operating Procedures (SOP’s) including but not limited to workspace allocation, car parking, meeting room usage and access protocols.

Maintain office operations manuals and ensure staff adherence to standard operating procedures.

Continuously review and enhance office protocols in consultation with leadership.

3. Meeting and Facilities Coordination

Take primary responsibility for coordinating internal and executive meetings across all AEMG locations.

Manage scheduling, venue bookings, catering, room setup and virtual conferencing tools.

Support the coordination and execution of delegation visits, meetings & associated events.

4. Travel Coordination for Executive Leadership

Arrange domestic and international travel bookings including flights, accommodation, airport transfers and insurance as required for Senior Leaders.

Communicate with leaders to confirm travel preferences, itineraries and documentation.

Ensure compliance with travel policies and maintain records of executive leadership travel activities and bookings.

5. Vendor and Contract Oversight

Maintain all vendor relationships and ensure timely renewal and payment of contracts.

Liaise with landlords and contractors for inspections, repairs, maintenance or leasing negotiations.

Keep detailed records of contractual obligations and ensure service level compliance.

6. Leadership Communication and Reporting

Provide regular feedback and reporting to the Director – PMO & Administration on space usage, cost efficiencies, risk factors and areas for improvement.

Collaborate with other departments and regional offices to align operational strategies.

7. Health, Safety and Risk Management

Lead the implementation of WHS policies across AEMG premises.

Conduct safety audits, implement emergency procedures, and ensure compliance with legislative requirements.

8. Asset and Space Planning

Manage the company’s fleet of vehicles, including registration, insurance, routine servicing, and maintenance schedules.

Ensure proper vehicle usage procedures are followed and liaise with staff regarding bookings, handovers and reporting of vehicle incidents or issues.

Maintain up-to-date records of office and vehicle assets, including logbooks, lease documentation and service histories.

Maintain records of other office inventory, furniture, and technology assets.

Lead workspace planning, seating allocations, and expansion plans where necessary.

Plan and coordinate workplace wellbeing activities including the “Happy Friday” initiative, staff celebrations, and other informal welfare events to promote a positive office culture.

Liaise with the People & Culture team to align wellbeing activities with broader organisational values and engagement objectives.

Manage logistics, catering, communications and space bookings for office-based events and welfare activities.

10. Budget Oversight and Cost Control

Monitor expenditure related to property and office functions.

Identify cost-saving initiatives and propose budget allocations for upcoming projects.

11. Other Duties

Undertake additional responsibilities as required by the Director – PMO & Administration.

Qualifications & Experience

Bachelors in Business Administration, Office Management, or a related field, or equivalent relevant experience

Demonstrated experience managing office operations, facilities, and administration within a professional environment

Strong knowledge of office management procedures, supplier coordination, and health and safety compliance

High-level organisational and time management skills with the ability to prioritise competing tasks

Excellent interpersonal and communication skills, with a focus on customer service and relationship management

Ability to work independently, exercise sound judgment, and proactively solve problems

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and office management systems

Experience working within an education, professional services or international organisation is desirable

Apply

Apply via SEEK by Sunday, 15 June 2025.

AEMG reserves the right to close applications early if a suitable candidate is identified before the application deadline.

We are committed to equality, diversity and inclusion. As an equal opportunity employer, we encourage and welcome applications from candidates of diverse backgrounds.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an office manager? What's your expected annual base salary? How much notice are you required to give your current employer? Do you have experience in administration? What's your highest level of education? Do you have native or bilingual proficiency in any languages other than English? Are you available to travel for this role when required?