Od Lead – Workforce Strategy (Hybrid)

Baw Baw Shire Council; Warragul; Remote; AUD 90,000 - 130,000; Full time

Benefits offered by this job

ESOP

Home office allowance

Generous parental leave

Learning and development

Job summary

Employment Hero is seeking a Senior HR & Workplace Relations Professional to join our remote-first team. You will nurture stakeholder relationships and drive comprehensive HR strategies through the EH Way and AI-first methodology, optimizing HR health and performance for a client portfolio.

You’ll deliver expert IR/ER guidance, manage complex investigations, and support payroll and systems implementations. A high-trust, high-performance culture awaits.

Qualifications

• Extensive (minimum 10 years’) experience operating as a HR professional.
• Strong knowledge of industrial relations (IR) and employee relations (ER).
• Experience advising senior stakeholders and managing complex client relationships.

Responsibilities

• Shape HR strategies and implementation using The EH Way and AI-first approach.
• Provide strategic advisory to a portfolio of clients and manage client expectations.
• Lead HR audits, governance, and compliance across client workstreams.

Skills

HR expertise

IR/ER knowledge

Client management

Tools

Employment Hero platform

ELMO

Job description

• What Od Lead Workforce Strategy Hybrid Jobs a...

Showing 57 Od Lead Workforce Strategy Hybrid jobs in Warragul

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers through our platform.

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers through our platform.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

• We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
• We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We Live by Our Values – we role model our values 100% of the time
• We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role

As a dedicated HR Partner, you will nurture and establish stakeholder relationships to drive the development and implementation of comprehensive HR strategies through the EH Way and AI-first methodology. You will optimise the overall HR health and performance of your client portfolio by providing instrumental guidance on HR and legal compliance, taking a risk‑management approach to complex industrial relations (IR) and employee relations (ER) matters. You will serve as the “expert in the room,” ensuring clients feel confident in our mission to make employment easier and more valuable.

Your key focus areas will be

• Expert Advisory Resolution: Resolve 100% of reactive compliance and legislative queries (terminations, investigations, disciplinary matters) on the fly with sound IR/ER judgment from day one.
• Customer Satisfaction & Retention: Maintain high client engagement scores and zero “avoidable churn” by building strong, trust-based relationships with C‑suite and line manager stakeholders.

Other aspects of the role will include

Strategic Advisory & Client Management

• Strategic Planning: Develop and deliver strategic HR plans, review performance frameworks, and drive employee engagement for a portfolio of 4–15 clients.
• Portfolio Growth: Build your assigned portfolio to full capacity within the first 6 months, managing client expectations in line with fair use guides.
• Commercial Management: Actively manage the commercial relationship, navigating pushback and providing advice that clients may not want to hear while maintaining trust.
• Pre‑Sales Support: Represent the HR Partner team in pre‑sales environments to showcase expertise to prospective clients.

Technical HR & Compliance

• Expert IR Advice: Provide “on the fly” best‑practice advice on IR, compliance, and legislative queries from day one.
• Case Management: Manage complex reactive queries including terminations, investigations, and disciplinary matters with a high degree of technical substance.
• HR Audits: Conduct compliance audits to ensure employment contracts and policies remain legally sound and consistent.
• The EH Way & AI Innovation
• AI‑First Practice: Wield advanced AI tools as your default arsenal to sharpen decisions, automate bottlenecks, and increase execution speed.
• Asynchronous Communication: Default to asynchronous communication (Slack, Confluence, G‑Drive) to respect others’ time and remove execution roadblocks instantly.
• AI Contribution: Participate in quarterly AI pillar groups to launch initiatives and share “AI hacks” that improve HR operations across the team.

Technology & Tooling

• EH Platform Expert: Lead the implementation and maintenance of the Employment Hero platform for your clients, ensuring they are well‑versed in all features.
• Workflow Management: Utilise Asana for project tracking, Slack for team collaboration, and the EH AI Agent for coaching on complex advice.

Key Measurables – Key Performance Indicators

• Portfolio Capacity: Achieve and maintain a full client workload (proportionate to working hours) within 6 months of commencement.
• Client Satisfaction: Maintain an exceptional customer experience with 0 NPS detractors.
• AI Proficiency: Contribute to at least one AI‑driven team initiative per quarter.
• Platform Implementation: Ensure client software implementation is completed within 60 days of onboarding.
• Mission Alignment: 100% of work must pass the litmus test of making employment easier or more valuable.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

• Sound understanding of the IR/ER space; ability to field complex queries without hesitation.
• Builds a habit of “asking AI first” for every idea or problem to be solved.
• Demonstrates confidence to lead C‑suite stakeholders and navigate difficult conversations.
• Holds oneself to an “Olympic team” level of excellence; average performance is not the threshold.
• Manages a diverse, reactive workload across multiple industries through extreme diligence.
• Connects with a diverse team by focusing strictly on the mission.
• Fearlessly disagrees to reach the best outcome while assuming positive intent and lifting others up.

What we can offer

At Employment Hero, we don’t just talk about a better way to work. We live it.

Joining Employment Hero means you’ll:

• Work in a remote‑first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
• Be trusted to own your work, make decisions, and have a real impact from day one.
• Access cutting‑edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
• Surround yourself with ambitious, high‑performing teammates who will challenge, support and inspire you to do the best work of your career.
• Own ESOP (Employee Share Options) in one of the world’s fastest‑growing technology companies, so you can share in the value you help create.
• Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
• Celebrate together globally at our Annual Global Gathering – from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September 2027!

Privacy and AI Notices

• We’re AI‑first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
• We verify candidate identity and location as part of our hiring process.
• At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

Senior HR & Workplace Relations Professional – Remote Work Opportunity

2000 Sydney Effective Hr

Job Description

• A role shaped around you:

Effective HR is a national HR and workplace relations consultancy made up of talented, driven professionals who put people at the heart of what we do, and that includes how we grow our own team.

As we grow, our priority is finding people who share our values, bring strong expertise and take pride in delivering great work. We’re open to different strengths and specialisations, and we have the flexibility to build a role around the right person. We’d love to explore how your experience and interests could complement our team and support our clients.

You don’t need to be an expert in everything we do. You might love complex industrial relations questions, thrive on workplace investigations, or enjoy getting payroll and systems working as they should. We’re interested in what you do best and what you enjoy most.

What we do:

We support businesses across a broad range of industries, with particular expertise in NDIS and community‑focused organisations. We do everything from being a trusted “phone‑a‑friend” for everyday HR questions to managing complex workplace matters and large‑scale projects. There’s no one‑size‑fits‑all approach, we get to know our clients and provide practical, commercially realistic solutions tailored to their needs.

Across our team, our work includes:

• Industrial relations (IR): Interpreting legislation, modern awards and enterprise agreements, advising on employment obligations, and supporting clients through industrial disputes and Fair Work Commission matters.
• Employee relations (ER): Managing grievances, conducting workplace investigations, supporting clients with performance and misconduct concerns, and responding to general protections claims.
• Payroll remediation: Auditing payroll compliance, identifying and calculating underpayments, and helping clients rectify issues and prevent them from happening again.
• HR and payroll systems implementation: Implementing and improving platforms such as Employment Hero, ELMO and other systems, including process design, configuration, testing and training.
• HR consulting: Supporting the employment lifecycle through day‑to‑day advice, outsourced HR management, tailored documentation and strategic projects.

At our heart, we’re a team of self‑confessed HR, IR and ER nerds who enjoy untangling complex problems and turning them into clear, actionable advice.

Tell us in your application which areas interest you most and where your strengths lie. These are our collective capabilities, not a checklist you need to tick.

Why we’re special:

We’re built different by leaders who care. We live our values with empathy and integrity. When we say this job is ‘flexible’, we actually mean it. Here’s how:

• Choose your hours: pick and set your desired work hours and days (we are looking for approximately 24 – 32 hours per week), offered on a permanent on‑going basis.
• Manage your own schedule: own your diary and appointments, guaranteeing time that’s important for you: get to school drop offs and pickups, gym and yoga classes, and lunch dates with friends.
• No unpaid additional hours: get paid for every minute you’re at your desk.
• 100% remote work: no office attendance, client site, or travel required.
• Not a call centre: our HR on demand service means you are not required to be ‘on queue’ in a call centre environment.
• No sales targets: you are not expected to bring in new business, and your employment is not linked to any client service or project (something that is common in the professional consulting industry).
• Life happens: increase and decrease your work hours collaboratively as need be.

What you’ll be doing:

That will depend on what you bring to the team. We’ll work with you to shape your responsibilities around your areas of expertise, the work you enjoy and the needs of our clients.

Your role could focus on complex IR advice, employee relations and workplace investigations, terminations, general protection claims, payroll remediation, HR and payroll systems implementation, or general HR consulting. It might be a dedicated specialisation or a mix of areas, we don’t expect you to do it all.

Whatever your focus, you’ll build trusted client relationships, take ownership of your matters and projects, and deliver clear, practical solutions. You’ll work independently, with a talented and supportive team alongside you to share ideas, draw on each other’s expertise and deliver wow‑worthy work.

Who you are:

We’re looking for someone special. Ideally, you will be able to demonstrate:

• Extensive (minimum 10 years’) experience operating as a HR professional, ideally with a consulting background.
• Proven ability to provide accurate and practical advice across a wide range of topics.
• Strong knowledge of Awards with demonstrated expertise in accurate interpretation and application.
• Exceptional attention to detail, professional writing style, and Microsoft Office skills.
• A client‑centric mindset with a strong focus on delivering excellent service.
• Demonstrated commercial acumen and sound decision‑making skills.

What we can offer:

At Employment Hero, we don’t just talk about a better way to work. We live it.

Joining Employment Hero means you’ll:

• Work in a remote‑first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
• Be trusted to own your work, make decisions, and have a real impact from day one.
• Access cutting‑edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
• Surround yourself with ambitious, high‑performing teammates who will challenge, support and inspire you to do the best work of your career.
• Own ESOP (Employee Share Options) in one of the world’s fastest‑growing technology companies, so you can share in the value you help create.
• Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
• Celebrate together globally at our Annual Global Gathering – from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September 2027!

Privacy and AI Notices

• We’re AI‑first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
• We verify candidate identity and location as part of our hiring process.
• At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

Effectiveness

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