Nursing Administration Assistant

Life Fertility Clinic; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Training opportunities

Modern facilities

Supportive team environment

Career development

Job summary

Life Fertility Clinic is seeking a compassionate and organised Nursing Administration Assistant to join our dynamic healthcare team in Bowen Hills, Queensland. This is a full-time position that plays a vital role in supporting our nursing and clinical operations.

As a Nursing Administration Assistant, you will be the backbone of our administrative processes, ensuring seamless coordination between clinical staff, patients, and external healthcare providers.

Qualifications

• Experience in a healthcare administrative or nursing support role.
• Knowledge of privacy and healthcare regulations.
• Ability to manage multiple tasks and priorities.
• Strong written and verbal communication.
• Confidentiality and patient data handling.
• Compassionate, patient-focused approach.

Responsibilities

• Providing comprehensive administrative support to the nursing team, including scheduling, patient record management, and correspondence coordination
• Managing patient appointments, confirming attendance, and handling cancellations or rescheduling requests
• Maintaining accurate and confidential patient records in accordance with healthcare regulations and privacy requirements
• Assisting with the preparation of clinical documentation, reports, and medical records
• Coordinating communication between nursing staff, patients, doctors, and external medical facilities
• Processing patient inquiries and directing them to appropriate clinical staff members
• Supporting inventory management and ordering of nursing and clinical supplies as required
• Assisting with administrative tasks related to patient admissions, discharge, and referrals
• Contributing to a welcoming and professional environment that reflects the values of Life Fertility Clinic

Skills

Healthcare administration

Organisational skills

Microsoft Office

Communication

Confidentiality

Team player

Patient care

Tools

Healthcare management systems

Microsoft Office

Electronic medical records

Job description

Life Fertility Clinic is seeking a compassionate and organised Nursing Administration Assistant to join our dynamic healthcare team in Bowen Hills, Queensland. This is a full-time position that plays a vital role in supporting our nursing and clinical operations. As a Nursing Administration Assistant, you will be the backbone of our administrative processes, ensuring seamless coordination between clinical staff, patients, and external healthcare providers. This role is essential to maintaining the high standards of patient care and operational excellence that Life Fertility Clinic is known for.

Key responsibilities

Providing comprehensive administrative support to the nursing team, including scheduling, patient record management, and correspondence coordination

Managing patient appointments, confirming attendance, and handling cancellations or rescheduling requests

Maintaining accurate and confidential patient records in accordance with healthcare regulations and privacy requirements

Assisting with the preparation of clinical documentation, reports, and medical records

Coordinating communication between nursing staff, patients, doctors, and external medical facilities

Processing patient inquiries and directing them to appropriate clinical staff members

Supporting inventory management and ordering of nursing and clinical supplies as required

Assisting with administrative tasks related to patient admissions, discharge, and referrals

Contributing to a welcoming and professional environment that reflects the values of Life Fertility Clinic

What we're looking for

Proven experience in a healthcare administrative or nursing support role, preferably in a fertility or reproductive health setting

Strong organisational skills with the ability to manage multiple tasks and priorities effectively

Proficiency in using healthcare management systems and Microsoft Office applications

Excellent written and verbal communication skills with the ability to interact professionally with patients and staff

High level of attention to detail, particularly when handling sensitive patient information

Understanding of confidentiality requirements and compliance with privacy legislation in healthcare settings

A compassionate approach to patient care with excellent customer service skills

Ability to work independently and as part of a collaborative team

Current knowledge of medical terminology and familiarity with healthcare procedures

What we offer

At Life Fertility Clinic, we are committed to creating a supportive and rewarding workplace for our team members. We offer:

A friendly and supportive team environment

A role with clear responsibilities and a direct contribution to the effective delivery of patient care

A varied position with structured training and opportunities to develop new skills

A collaborative and inclusive workplace culture that values the contributions of every team member

The opportunity to work across several areas of fertility and reproductive health

The opportunity to work within a specialised fertility healthcare environment with a dedicated team

Modern facilities and technology to support your role

About us

Life Fertility Clinic is a leading fertility treatment provider dedicated to helping individuals and couples achieve their dreams of parenthood. Our mission is to deliver exceptional patient care, advanced reproductive healthcare services, and compassionate support throughout the fertility journey. With a team of experienced healthcare professionals and state-of-the-art facilities, we are committed to providing evidence-based treatments and personalised care plans. Our values centre on integrity, compassion, innovation, and excellence, and we foster an environment where patient wellbeing and staff satisfaction are paramount. Life Fertility Clinic is proud to be a trusted partner in reproductive healthcare in Queensland.