Nurse Navigator - Outpatient Departments

Queensland Government; Brisbane; On-site; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Salary packaging

Superannuation up to 12.75%

Job summary

Queensland Government is seeking a Nurse Navigator for outpatient departments at Royal Brisbane and Women's Hospital. The role leads care coordination for complex patients, acting as the central point of contact for consumers, families and providers to improve access and integration.

You will apply advanced nursing knowledge, support self-management, and drive service development across Metro North Health, with opportunities for professional education and leadership in outpatient care.

Qualifications

• Current Nursing registration with AHPRA.
• Experience coordinating care for complex patients.
• Strong communication with consumers, families and teams.

Responsibilities

• Coordinate consumer-centred care across the outpatient journey to ensure timely access to services.
• Act as the central point of communication between consumers, families, healthcare providers and community services.
• Apply advanced clinical knowledge to support vulnerable populations and promote self-management.
• Lead quality improvement initiatives and service development to enhance patient outcomes.
• Provide specialist nursing leadership, consultation and education to multidisciplinary teams.

Skills

Care coordination

Clinical leadership

Communication

Education

Bachelor of Nursing

AHPRA registration

Job description

About the roleAs the Nurse Navigator - Outpatient Departments, you will provide advanced nursing leadership and care coordination for consumers with complex clinical needs accessing outpatient services at the Royal Brisbane and Women's Hospital. Acting as a central point of contact, you will support consumers throughout their healthcare journey, facilitating timely access to services, improving care integration and reducing barriers to treatment.Working collaboratively with consumers, families, clinical teams and community providers, you will promote evidence-based, person-centred care while driving system improvements that enhance patient outcomes. You will also provide specialist nursing advice, education and leadership to support outpatient service development and strengthen care coordination across Metro North Health.About youOur ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:Coordinate consumer-centred care across the outpatient journey, ensuring timely access to appropriate health and support services while reducing fragmentation of care.Act as the central point of communication between consumers, families, healthcare providers and community services to facilitate integrated and collaborative care delivery.Apply advanced clinical knowledge and system expertise to support vulnerable populations, improve health literacy and promote self-management strategies.Lead quality improvement initiatives, service development activities and evidence-based practice improvements that enhance patient outcomes and outpatient service delivery.Provide specialist nursing leadership, consultation and education to multidisciplinary teams, building capability and supporting contemporary models of outpatient care.Benefits when working for usRewarding career and development opportunities across a wide range of clinical and non-clinical areasValue driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balanceFlexible working arrangements and competitive salary rates with annual incremental increasesBenefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packagingMetro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careersApplications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.Find out about the role in more detail and how to apply in the attached Role Description.APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.