Nugel-Case Support Worker

VACCA - Victorian Aboriginal Child and Community Agency; Morwell; On-site; AUD 81,000 - 87,000; Full time

Benefits offered by this job

Five weeks annual leave

Salary packaging options

Agency vehicle access for travel

Staff training and supervision

Employee support programs

Paid parental leave after 12 months

Job summary

VACCA - Victorian Aboriginal Child and Community Agency in Morwell, VIC invites applications for a Nugel Case Support Worker. The role supports Nugel Case Managers under the Team Leader, handling referrals, calls, and research to assist the Nugel program.

It focuses on maintaining culturally appropriate court-ordered contact for children and families, with transport or supervision provided as needed. Aboriginal and Torres Strait Islander designation applies to this position.

Qualifications

• Commitment to VACCA's Vision and Aboriginal Cultural Awareness.
• Understanding of VACCA’s values and purpose.
• Respect for Aboriginal cultures and communities and willingness to learn.

Responsibilities

• Assist Nugel Case Managers with referrals, phone calls, and research supports.
• Support culturally appropriate court-ordered contact between children and families.
• Provide transport or supervision for child contact as required.
• Assist with administrative tasks and program coordination.

Job description

• Morwell, VIC, Australia, 3840
• Permanent - Full time
• Position : Ongoing, Full Time
• Location : Morwell
• Salary : Between $80,737.84 - $87,345.16, plus super and salary packaging options

Please note: This is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010. This employment opportunity is only available to Aboriginal and Torres Strait Islander people.

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About The Role

The role of the Nugel Case Support worker is to work cooperatively with Nugel Case Managers and under the direction of the Nugel Team Leader, to undertake a variety of case work and administration tasks, such as assisting with referrals, making phone calls, researching supports etc as part of the Nugel program.

The case support role will ensure that culturally appropriate court ordered contact is maintained between children and their families. The Case Support worker will provide transport for children and/or supervision of the contact as required.

Nugel implements Section 18 of the Child Youth and Families Act (CYFA) which transfers responsibility for decision making and direct work with Aboriginal children and their families from Department of Families Fairness and Housing (DFFH) Child Protection to VACCA.

About You

• Commitment to VACCA's Vision and Aboriginal Cultural Awareness:
• Demonstrated understanding of and alignment with VACCA’s values and purpose, with the capacity to champion these internally and externally.
• Proven respect for Aboriginal cultures and societies, commitment to continuous learning, and high awareness of issues impacting Aboriginal communities.
• Child Development, Trauma, and Behavioural Support
• Possesses sound knowledge of child development and trauma, with the ability to engage and support children with behavioural challenges in a culturally safe manner.
• Strong Communication and Confidentiality Skills
• Maintains confidentiality, communicates effectively with children, young people, and families, and demonstrates strong written and conceptual abilities.
• Teamwork, Flexibility, and Emotional Intelligence
• Works well independently and in teams, remains calm under pressure, reflects on personal behaviour, and adapts to varying supervision environments.
• Professionalism and Ongoing Learning
• Shows a commitment to professional development and is knowledgeable about child safety regulations, including the use of child restraints.
• Requirements: Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended).

Please note: This is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010. This employment opportunity is only available to Aboriginal and Torres Strait Islander people.

What We Can Offer You

• 5 weeks annual leave
• Access to child protection and VACCA training programs
• Extensive support and training from VACCA’s in house legal service
• A supportive environment that includes comprehensive induction and regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take home pay
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Application closes by 10 November 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy.