NSW | IEA | Refugee & Disability Employment Specialist | PPS

SSI; Council of the City of Sydney; Hybrid; AUD 65,000 - 85,000; Full time

Job summary

A community-based organisation in New South Wales seeks motivated Employment Specialists and Post Placement Support Officers to empower refugees and asylum seekers. Ideal candidates will have a Certificate IV in Employment Services, strong communication skills, and a passion for supporting diverse communities. Flexible work arrangements and salary packaging options are available.

Benefits

Salary packaging options

Flexible working arrangements

In-house training and professional development

Wellbeing programs

Qualifications

• Experienced in employment services or similar fields.
• Passionate about supporting individuals facing challenges.
• Comfortable working with diverse, multicultural communities.

Responsibilities

• Manage a caseload of jobseekers with disabilities.
• Support lasting employment through regular contact.
• Assist with workplace adjustments and government support.

Skills

Attention to detail

Customer-focused

Knowledge of labour markets

Mentoring and coaching

Strong communication

Organisational skills

Flexibility and resilience

Education

Certificate IV in Employment Services

Job description

Overview

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Join a team and be part of a purpose-driven organisation where respect, support, and recognition are lived values, where your contribution is truly valued, your growth is supported, and you’re empowered to do your best work every day.

SSI has been successful in the Inclusive Employment Australia program. The Inclusive Employment Australia (IEA) program represents a bold new direction in delivering high-quality employment support for Australians living with disability, injury, or illness.

About the Roles

We have multiple opportunities available across the Canterbury/Bankstown and Central Western Sydney regions, that support asylum seekers, refugees, and people from CALD backgrounds to find and maintain meaningful employment. The roles available are:

• Employment Specialists – Manage a caseload of jobseekers with disability, helping them overcome barriers, build skills, and connect with employers to achieve sustainable employment.
• Post Placement Support Officers – support lasting employment by helping participants and employers with regular contact and tailored assistance. It includes arranging workplace adjustments, government support, and gathering evidence for reporting. Working with the IEA team, the officer provides ongoing help and builds strong employer relationships to meet key goals and ensure successful jobs for everyone.

Who We’re Looking For

• Someone with or ready to complete a Certificate IV in Employment Services, who pays great attention to detail
• A caring, customer-focused person with a strong understanding of labour markets
• Experienced in meeting goals and ensuring compliance
• Comfortable and respectful working with diverse, multicultural communities
• Background in Employment Services or similar fields is a plus
• Passionate about supporting people facing challenges and from diverse backgrounds
• Skilled at mentoring, coaching, and building meaningful connections with employers and communities
• A great communicator who stays organised and manages tasks well
• Flexible, resilient, and ready to thrive in a fast-moving, team-focused environment

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. We support children, young people and families; people living with disability; and asylum seekers, refugees and migrants through employment, multicultural foster care, community engagement, advocacy, and influencing government and international affairs.

Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight
• Access to in-house training and learning opportunities for professional development and growth
• Access to our in-house wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities

Recruitment Process

SSI Group is strongly committed to safeguarding children and young people and providing a safe environment for them to thrive. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

To Apply

We look forward to receiving your resume and cover letter, explaining your interest and suitability for this role via email. Applications without cover letters will not be considered.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [e-mail].

Case notes and unrelated job ads have been excluded to keep the description focused on this role.