NOW HIRING: UNIQLO Macarthur - Store Associate (Full-time)

FAST RETAILING CO., LTD.; Macarthur; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Staff discount

Wellbeing support (Employee Assistance

Structured training

Job summary

UNIQLO Australia is seeking a Store Associate (Full-time) to excel in customer service, greet customers, and provide product information while upholding brand standards on the shop floor and at checkouts.

You will handle deliveries, keep stock organized, and support merchandising. The role offers flexible shifts, including mornings, weekends, and public holidays, with a competitive starting hourly rate and staff perks.

Qualifications

• Previous experience in retail, hospitality or customer service roles preferred.
• Approachable and comfortable talking to a range of customers.
• Exceptional organizational and time management skills.
• Can follow detailed instructions and processes quickly.
• The desire to achieve the best in whatever you do.

Responsibilities

• Meeting and greeting all customers in a friendly manner.
• Maintaining excellent shop floor standards and cleanliness.
• Providing exceptional service at shop floor, fitting rooms and checkouts.
• Processing of deliveries, maintaining tidy stock and equipment/back of house areas.
• Replenishment of stock and display changes on the shop floor.

Skills

Retail experience

Customer service

Communication skills

Organizational skills

Time management

Job description

UNIQLO is a global brand built on LifeWear - simple, high-quality clothing designed to make everyday life better. We aim to deliver great clothing and great experiences to customers, while creating opportunities for our people to grow with the business. As part of Fast Retailing, UNIQLO operates more than 2,400 stores across 26 markets worldwide, offering strong global career pathways. In Australia, UNIQLO has grown to 40 stores across multiple states and continues to expand, creating exciting opportunities to join a fast-growing retail business.

The Role

The Store Associates [Full-time] is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, providing in-depth information about our products, and always operating as a brand ambassador.

Key Responsibilities

• Meeting and greeting all customers in a friendly manner.
• Maintaining excellent shop floor standards and cleanliness.
• Providing exceptional service at shop floor,fitting rooms and checkouts.
• Processing of deliveries, maintaining tidy stock and equipment/back of house areas.
• Replenishment of stock and display changes on the shop floor.

Essential Skills and Experience

• Previous experience in retail, hospitality or customer service roles preferred.
• Ability to be approachable and comfortable talking to a range of customers.
• Exceptional organizational and time management skills.
• Can follow detailed instructions and processes quickly.
• The desire to achieve the best in whatever you do.

Eligibility

Only candidates with full working rights and no restrictions on working hours in Australia are eligible to apply for this position.

Working Hours

This is mainly a full-time role and requires flexibility to work a range of shifts (both morning and night), including late-night trading, weekends, and public holidays. As some shifts may start early or finish late, reliable transportation to and from the store is essential. Your roster will be scheduled based on your availability and the operational needs of the store.

Why join us

Structured training and career development with promotion and pay increase every 3 months.

• Highly competitive pay starting from $28/hour for permanent employees aged 18 and above only, plus super and weekend loading where applicable.
• Wellbeing support through our Employee Assistance Program
• Perks and rewards, including a 30% staff discount, monthly recognition through our “Store Associate of the Month” award, and the opportunity for top‑performing team members to be recognised through our “Customer Service Excellence” award, with selected employees having the chance to attend the Global Convention in Tokyo.

We appreciate all applications, but please note that only candidates who have been successfully shortlisted will be contacted for further steps in the selection process.

Fast Retailing is an Equal Opportunity Employer and does not discriminate against applicants or employees in line with applicable law.

For information about how we handle your personal information and your rights under the Privacy Act 1988, please refer to our Privacy Policy.

UNIQLO is a global apparel brand guided by the LifeWear philosophy – simple, high‑quality clothing inspired by Japanese values of simplicity, quality and longevity. Australia is a key market within the Asia‑Oceania region as UNIQLO continues to build its long‑term brand presence.

For more information about UNIQLO Australia, visit https://www.uniqlo.com/au/en/, and learn more about the Fast Retailing Group at www.fastretailing.com.