Night Store Operations Lead Elevate Customer Experience

The Coles Group; Warwick; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discount

Double discount periods

MyThanks recognition platform

Learning and development programs

Novated car leases

Share plan

Paid parental leave

Job summary

The Coles Group in Warwick is seeking a Night Trading Manager to lead store operations during the evening and night shift, ensuring exceptional service and a well-presented store. You will guide and develop the team, manage rosters and drive sales while upholding safety and compliance standards.

As a leader in our Coles Supermarkets, you’ll foster a one-team culture, engage with customers and the community, and contribute to Coles’ mission of helping Australians eat and live better every day.

Qualifications

• Previous experience in a fast-paced environment.
• Direct leadership experience to lead, coach and develop the team to meet sales targets and rostering requirements.
• Maintain visual merchandising, safety, compliance and stock management standards.
• Be customer obsessed and understand diverse customers.
• Promote a one-team culture prioritising health, safety and wellbeing.

Responsibilities

• Oversee store operations during the evening and night shift.
• Guide team members, allocate tasks and provide direction to deliver exceptional service.
• Ensure Coles’ standards for merchandising, safety, compliance and stock management are met.

Skills

Leadership experience

Team coaching

Roster management

Customer service focus

Merchandising, safety & stock control

Job description

The Coles Group in Warwick is seeking a Night Trading Manager to lead store operations during the evening and night shift, ensuring exceptional service and a well-presented store. You will guide and develop the team, manage rosters and drive sales while upholding safety and compliance standards.

As a leader in our Coles Supermarkets, you’ll foster a one-team culture, engage with customers and the community, and contribute to Coles’ mission of helping Australians eat and live better every day.