Night Shift Leader: Lead & Elevate Guest Experience

Guzman y Gomez

Melbourne

On-site

AUD 33,062,400 - 38,572,800

Part time

14 days+

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Benefits offered by this job

Flexible rosters
10pm–6am shifts
Uniforms and merch
Meal discounts
Training and career progression
Team building activities
Cultural celebrations
Franchise/corporate opportunities

Job summary

Guzman y Gomez in Melbourne is seeking an Overnight Shift Leader to guide the night crew, coach and motivate the team, and uphold strict food safety and quality standards to deliver great guest experiences. You will set the tone for operational excellence and a positive work environment.

The role involves leading the team from 10pm to 6am, delivering training and supporting career growth within a culture that celebrates authentic Mexican cuisine and hospitality.

Qualifications

  • Leadership or supervisory experience in a fast-paced environment.
  • Proven track record of providing outstanding customer service.
  • Completion or willingness to complete Food Safety Supervisor certificate.
  • Completion or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

  • Lead, coach and motivate the night crew to deliver great guest experiences.
  • Uphold food safety and quality standards across operations.
  • Support operational excellence and foster a positive work environment.

Skills

Leadership
Customer Service
Food Safety Certificate
RSA Certificate

Education

Food Safety Supervisor certificate
Responsible Service of Alcohol certificate

Job description

  • Casual
Company Description

We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a OvernightShift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

  • Flexible rosters and employment stability
  • Working hours are from 10pm to 6am
  • Free and comfortable GYG uniforms and exclusive merch
  • Heavily discounted GYG meals
  • Comprehensive training and support to set you up for success
  • Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
  • Team building activities and regular crew competitions
  • Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
  • The possibility ofowningyour own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

  • Leadership or supervisory experience in a fast-paced environment
  • A track record of providing outstanding customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course

Click the "I'm Interested" button to express your interest in joining our team!

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Additional Information

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

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