Night Shift Leader — Drive Service & Quality

GYG; Melbourne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Flexible work hours

Free uniform and exclusive merch

Discounted meals

Performance-based bonuses

Comprehensive training and support

Team-building activities

Cultural celebrations

Employee assistance program

Job summary

A fast-food restaurant is looking for a Shift Leader to lead the team and maintain high food safety standards. The role involves motivating staff, ensuring exceptional service, and meeting KPIs. Candidates should have management experience in hospitality, strong communication skills, and be eager to learn. Benefits include flexible hours, discounts on meals, and opportunities for professional development. Apply now to join the family.

Qualifications

• Management experience in hospitality required.
• Strong attention to detail and accuracy skills.
• Confident communicator able to handle challenges.

Responsibilities

• Motivate and engage the team daily.
• Champion food safety and quality standards.
• Deliver exceptional service to customers.

Skills

Management experience in hospitality

Attention to detail

Strong communication skills

Teamwork

Willingness to learn

Education

Responsible Service of Alcohol (RSA) course

First Aid course (HLTAID011)

Job description

We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

We're on the lookout for new crew who can work late into the night and early into the morning to join our experienced team atGYG Croydon!

Our shift leaders are the glue that holds the team together. They’re restaurant leaders – motivating and engaging the team, day in and day out. They champion our food safety and food quality standards and are always focussed on delivering exceptional service to everyone who walks through our doors.

About you

• You’ve got management experience in hospitality, customer-facing roles and/or other fast-paced environments.
• You’ve got incredible attention-to-detail and accuracy skills.
• You’re a confident communicator and can handle challenging situations.
• You’re eager, ready to learn, and willing to put in the effort to do your best work.
• You’re determined to work with your fellow crew and management team to achieve success in the restaurant and hit our KPIs.
• You have the legal right to work in Australia.

Qualifications

• You’ve completed, or are willing to complete, a Responsible Service of Alcohol (RSA) course in Victoria.
• You’ve completed, or are willing to complete, a First Aid course (HLTAID011) within the last three years.

There’s so much you can gain from a career at GYG. Check out just a few of the benefits below:

• Flexible work hours and employment stability
• Free uniform and exclusive GYG merch
• Heavily discounted GYG meals
• Eligible for performance-based bonus program
• Comprehensive training and support to set you up for success
• Crew team building activities and competitions
• Cultural celebrations – Day of the Dead and Cinco de Mayo
• Opportunities for advancing your leadership abilities – level up to a Assistant Restaurant Managerand beyond
• We've got your back with Sonder – a comprehensive employee assistance program, here to support you and your family

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

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