Night Public Area Cleaner

Peppers Retreats, Resorts and Hotels; Gold Coast City; On-site; AUD 30,000 - 60,000; Full time

Job summary

A luxurious hotel property in Gold Coast seeks a Night Public Area Cleaner to maintain cleanliness and assist guests during overnight hours. This role requires strong attention to detail, reliability, and the ability to work independently. Great benefits include global discounts and career development opportunities.

Benefits

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless loyalty program

Access to training platforms

Networking opportunities

Worldwide career growth

Qualifications

• Experience in a similar role is a plus.
• Warm and welcoming communication style.
• Ability to manage time efficiently and take pride in work.
• Adaptability to work in various environments.
• Reliable transportation for flexible shifts.

Responsibilities

• Maintain cleanliness of public areas, indoors and outdoors.
• Handle specialized cleaning equipment and chemicals safely.
• Assist in preparing guest rooms for the next day's operation.
• Provide guest assistance, ensuring privacy and confidentiality.
• Report maintenance or guest service issues promptly.
• Work during night shifts from 10pm to 6am.

Skills

Attention to detail

Communication

Time management

Physical fitness

Independence

Job description

Global Discounts + Reward & Recognition Programs

Peppers Broadbeach is located in the heart of the Gold Coasts’ retail and dining precinct, Broadbeach and within walking distance from the light rail. The property consists of two towers that include stylishly designed one and two bedroom suites, three bedroom Sky Home and a Sub Penthouse. With Pacific Fair Shopping Centre just a stone's throw away, you have easy access to retail and dining therapy on your days off! However, if that’s not your thing you'll find your perfect spot on the nearby beach – whether it's for a relaxation session or beach sports!

Purpose

As a Night Public Area Cleaner, you are a vital part of our night owl team, committed to upholding impeccable cleanliness throughout the property. You will feel comfortable working independently, carrying the on-call phone, and being readily available - a welcoming presence for guests seeking assistance with late-night questions or minor maintenance issues.

This role operates on an overnight schedule, with shifts running from 10pm through 6am.

Primary Responsibilities

• Ensure the property always looks its best, with a keen focus on both indoor and outdoor public areas to meet our high cleanliness and presentation standards
• Expertly handle specialised equipment and chemicals with safety in mind
• Happily assisting in preparing guest rooms ready for the next day's operation
• Offering guest assistance as needed, this may involve tasks such as key security, and responding to minor issues all whilst ensuring privacy and confidentiality
• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items
• Embrace the distinctive night shifts at our hotel, spanning from 10pm to 6am

Skills and Experience

• Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
• Your communication style is warm and welcoming, making both guests and team members feel at ease
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas.
• You will be an independent worker who can take initiative and excel without constant supervision
• Reliable transportation and availability to work a flexible rotating schedule including weekends and public holidays as required

Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.