Night Fill Lead & Customer Service Coach

Coles Group; Newcastle-Maitland; Vor Ort; AUD 48.000 - 60.000; Vollzeit

Benefits dieser Stelle

Coles staff discount

Novated car lease

Paid parental leave

Share plan

Zusammenfassung

Coles Group in Warners Bay is seeking a Nightfill Specialist to lead nightly replenishment, prioritising deliveries and aisles to keep the store ready for tomorrow.

You\'ll spot and resolve issues on the floor, coach teammates in the moment, and drive safety, standards and KPIs while building store experience and influence within the team. This full-time role offers a pathway to leadership and development.

Qualifikationen

• Experience working in retail or another fast-paced, customer-focused environment.
• Strong customer service mindset with the customer at heart of what you do.
• Team-first approach with confidence to coach, support and share knowledge.

Aufgaben

• Lead the nightly fill, setting priorities across deliveries and aisles.
• Spot and solve issues on the floor to keep standards, safety and compliance high.
• Coach teammates in the moment to improve performance and store readiness for the next day.

Kenntnisse

Retail experience

Customer service

Team coaching

Time management

KPIs

Food safety & compliance

Jobbeschreibung

Coles Group in Warners Bay is seeking a Nightfill Specialist to lead nightly replenishment, prioritising deliveries and aisles to keep the store ready for tomorrow.

You\'ll spot and resolve issues on the floor, coach teammates in the moment, and drive safety, standards and KPIs while building store experience and influence within the team. This full-time role offers a pathway to leadership and development.