Night Auditor & Guest Service Agent - The Capitol Hotel Sydney

EVT - Entertainment | Ventures | Travel; Sydney; On-site; AUD 34,440 - 41,328; Part time

Benefits offered by this job

Team member discounts from day one

50% off stays at EVT hotels

$2 movie tickets and discounts

Rapid career growth opportunities

Job summary

A leading hospitality company in Sydney is seeking a Night Auditor & Guest Service Agent. The role involves managing arrivals and departures, providing exceptional guest service, and ensuring smooth operations during shifts. Candidates should be available for flexible shifts. Ideal for those with strong organizational skills and a passion for hospitality.

Qualifications

• Must be available for shift work.
• Impeccable grooming and presentation are required.
• Excellent organization and time management skills required.

Responsibilities

• Manage arrivals and departures of hotel guests.
• Provide exceptional guest service efficiently and courteously.
• Setup and pack down restaurant and bar areas as needed.
• Communicate with housekeeping and maintenance departments.
• Resolve guest issues and challenges presented on shift.

Skills

Availability for shift work

Impeccable grooming and presentation

Excellent organization and time management

Opera Cloud experience

Job description

Night Auditor & Guest Service Agent - The Capitol Hotel Sydney

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Night Auditor & Guest Service Agent - The Capitol Hotel Sydney

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Title: Night Auditor & Guest Service Agent


THIS IS A CASUAL ROLE

Only applicants with valid Australian working rights will be considered

We are recruiting candidates who can worth both PM shifts (3PM - 11PM) & Night Audit shifts (11PM - 7AM). Options available for AM shifts in the future.

About The Capitol Hotel Sydney

Located adjacent to the Capitol Theatre in Sydney and a short walk from Darling Harbour and China Town is The Capitol Hotel Sydney. Having recently undergone a full hotel refurbishment, the hotel features 95 new accommodation rooms & a 40 seat restaurant, housed in a stunning heritage listed building. You can expect something a little more unique than your typical traditional hotel experience at The Capitol Hotel Sydney, with a touch of theatre at every turn.

About EVT

The Capitol Hotel is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australia & New Zealand. The Hotel will join The Independent Collection by EVT, made up of a carefully curated selection of luxe, stylish, classic and budget friendly properties.

About the role

Our GSA’s are the first friendly face everyone is greeted by at The Capitol Hotel. Our team of super star GSA's look after everything Front Office, and Food & Beverage.

Interested? Here's what's involved in the role:

• Manage arrivals and departures of everyone visiting our hotel
• Provide exceptional guest service by responding to guest requests efficiently and courteously
• Setup and pack down of restaurant and bar areas as needed
• Shake cocktails, sling beers and have countless chats through the day
• Communicate with housekeeping, reservations and maintenance departments to ensure all guest requests and needs are met
• Actively resolve guest issues and challenges presented on shift
  
  

Benefits & Perks

• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
• Awesome winter and summer savings and discounts at Thredbo
• Rapidcareer growth opportunities through our EVT network
• Local community involvement, volunteering and charitable giving
• Australia and NZ’s largest and most diverse experiences company
  
  

Skills & Experience

• Must be available for shift work
• Impeccable grooming and presentation
• Excellent organization and time management
• Opera Cloud experience desirable

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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