Network Engineering Manager

Scape; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Health and wellbeing benefits

Paid leave days

Health insurance

Retail and leisure discounts

Annual vaccinations

Skin checks

Employee referral programs

Employee assistance programs

Job summary

Scape invites a Network Engineering Manager to lead the network function across Scape and Aveo, driving architecture, reliability and security for resident connectivity and building systems. You will balance hands-on delivery with team leadership as the portfolio transitions to open, disaggregated networking.

You’ll shape the technology roadmap, manage multi-site networks and partner with vendors, while traveling interstate as required and contributing to continuous improvement across properties

Qualifications

• Hands-on experience with switching and wireless infrastructure for large multi-site environments.
• Proven ability to manage network vendors, SLAs and multi-site budgets.
• Experience leading or mentoring a small technical team while balancing ops and improvement.
• Willingness to join on-call roster and travel interstate as required.

Responsibilities

• Owning architecture, design, performance and security of Scape and Aveo networks.
• Overseeing corporate LAN, building systems and resident connectivity nationwide.
• Maintaining and upgrading Meraki/OpenWiFi environments and open disaggregated networking.
• Monitoring performance, resolving RF, switching, firewall and WAN issues, on-call duties.
• Vendor, ISP and carrier relationship management including escalations and SLAs.

Skills

Network architecture

Switching

Wireless design

RF troubleshooting

Fortinet

Sophos

Meraki

Vendor management

On-call support

Team leadership

Tools

Ruckus Virtual SmartZone

Ruckus APs

Ruckus Switching

Meraki stack

OpenWiFi/OpenLAN (TIP)

Job description

WHO WE ARE

Founded in 2013 as Scape Australia, leaders in student housing, we’ve since grown into a vertically integrated living platform known as The Living Company; managing $18B in assets across Student Living (Scape), Rent to Live – Affordable Housing (RTL Co.), and Retirement Living (Aveo); spanning site origination, investment, planning, design, development, construction, and operations. The Living Company is reshaping the way Australians live by delivering sustainable, community-driven, and high-quality spaces across the country.

Location: Marrickville & CBD Office (5-days onsite) | Regular travel to Scape and Aveo properties nationally

Reports to: Senior Manager, Infrastructure & Property Technology

THE ROLE

As our Network Engineering Manager, you’ll lead the Network Engineering function and take ownership of the critical networks across Scape and Aveo. You’ll be responsible for its architecture, reliability, security and ongoing performance, ensuring the technology supporting resident connectivity, building operations and corporate systems remains secure, reliable and fit for purpose. This includes corporate LAN, building systems and resident-facing connectivity at Scape, alongside corporate systems, building systems and communal-area connectivity at Aveo.

It’s an opportunity to shape the future of networking across a national portfolio, leading the transition to open, disaggregated networking while balancing hands-on technical delivery with team leadership, vendor management and continuous improvement.

Day-to-day you will be (but not limited to):

• Owning the architecture, design, performance and security of the network across Scape and Aveo, including switching, wireless, firewalls, resident gateways, SD-WAN, point-to-point wireless links and ISP/carrier connectivity.
• Along with the physical elements of the network, we place a huge emphasis on our high-quality Wireless environment, which supports ~20,000 residents. Proven experience with RF and Wireless design/troubleshooting is required.
• Maintain existing elements of the portfolio (Ruckus Virtual SmartZone, Ruckus AP’s & Switching) and National multi-site Meraki environments along with OpenWiFi/OpenLAN (TIP).
• Supporting BAU existing environments in parallel to designing, scoping and executing network rollouts for new buildings and upgrades.
• Monitoring network performance, resolve complex RF, switching, firewall and WAN issues, and participate in a rotating on-call roster.
• Managing vendor, ISP and carrier relationships, including technical escalations, SLAs and contract spend.

WHAT YOU’LL BRING

• Hands-on experience with the switching and wireless infrastructure mentioned above, residential or other complex Wireless/RF environments, and Fortinet, Sophos, Meraki experience is advantageous.
• Experience managing network vendors, ISPs, SLAs and budgets, with a track record supporting multi-site operations.
• Experience leading or mentoring a small technical team, with a hands-on approach, strong communication skills and the ability to balance operational priorities with continuous improvement.
• Willingness to join an on-call roster and travel interstate as required. Multi-tenant property portfolios/MDU environments and project management experience will be highly regarded.

WHY SHOULD YOU JOIN?

• Shape our technology roadmap by leading the transition to open, disaggregated networking.
• Own a national network across two distinct environments, from Scape’s resident-facing connectivity supporting 20,000 residents to Aveo’s retirement living communities.
• Make your mark as a hands-on technology leader, influencing technical direction across our properties and villages.
• Be part of a purpose-led organisation shaping how Australians live.
• Enjoy a range of health and wellbeing benefits, including paid leave days, health insurance, retail and leisure discounts, annual vaccinations, skin checks, employee referral programs and employee assistance programs.

At The Living Company, we honour and welcome the rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone’s voice is heard and celebrated.